Rise Baking Company, LLC

About the Company

The joy of baking has always brought people together. Rise is a company built on elevating expectations. It's what sets us apart from others in the baking industry. And why we are dedicated to putting our customer's success above all else. We are a relationship-based company where the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work. Simply put, we are a family. A place where honesty, respect and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we're always looking to expand our team.

Listed Jobs

Company Name

Rise Baking Company, LLC

Job Title

Application Support Systems Administrator

Job Description

**Job Title:** Application Support Systems Administrator **Role Summary:** Manage and support enterprise and plant‑level applications, serve as the primary technical owner, coordinate with vendors, and provide backup for core infrastructure administration. Act as a liaison between business units and IT to ensure application reliability, security, and optimal user experience. **Expactations:** - Maintain high application availability and performance. - Deliver timely issue resolution and effective vendor escalation. - Ensure accurate licensing, user provisioning, and documentation. - Support on‑call and after‑hours requirements as needed. - Collaborate with cross‑functional teams and adhere to food‑safety policies. **Key Responsibilities:** - Own administration of enterprise apps (e.g., 8x8, SSO, Jira, Appian, TraceGains, camera/badge systems) and plant software (Red Zone, Patch, etc.). - Perform routine maintenance, upgrades, patches, and monitor application health. - Troubleshoot and resolve application incidents in coordination with Help Desk. - Manage vendor relationships for support cases, escalations, and upgrades. - Gather business requirements from HR, Finance, Operations, etc., and translate into technical actions. - Oversee licensing management and user provisioning for assigned applications. - Align application dependencies with infrastructure (servers, storage, networking, identity). - Assist with identity and access management (OneLogin, Entra ID/Azure AD, Active Directory). - Create and maintain runbooks, documentation, and knowledge‑base content. - Develop and use scripting tools (PowerShell, API integrations) to automate routine tasks. - Identify and implement improvements for stability, security, and user experience. - Provide backup support for Windows Server, VMware, patching, and backup operations. - Cross‑train team members to ensure operational continuity. **Required Skills:** - Strong expertise in enterprise application administration. - Hands‑on experience with Microsoft 365, Teams, SharePoint, Adobe Creative Cloud. - Familiarity with IAM solutions (OneLogin, Entra ID/Azure AD, Active Directory). - Vendor and software licensing management. - Scripting/automation (PowerShell; Python and API skills preferred). - Excellent analytical, troubleshooting, and communication abilities. - Ability to work with technical teams and non‑technical business stakeholders. - Strong organizational, documentation, and process‑driven skills. **Required Education & Certifications:** - Bachelor’s degree in Information Systems, Computer Science, or related field **or** equivalent professional experience. - 5+ years of IT systems administration and/or enterprise application support experience. - Relevant certifications (e.g., Microsoft, ITIL, IAM) are a plus but not mandatory.

Minneapolis, United states

On site

Mid level

10-10-2025