UniSysTech Consulting

About the Company

Unisystech is a provider of IT recruitment and resource management solutions. We helps our business clients across Canada achieve success by providing them right person and help them reduce the cost. We specialize in software development for full time and contract positions in public and private sectors. Unisystech's base of skills and experience now span many different industry sectors and technology platforms. Unisystech has grown to be respected for the solutions that it delivers and the method in which they are delivered. Please take the time to explore our website and discover how our expertise can meet all of the technical requirements of your organization.

Listed Jobs

Company Name

UniSysTech Consulting

Job Title

Junior Project Manager

Job Description

Job Title: Junior Project Manager Role Summary: Entry‑level Project Manager supporting a technology‑led AI initiative. Coordinates planning, tracking, and reporting for business and technical teams. Expactations: Recent graduate with a business, technology, or project‑management background. Highly organized, detail‑oriented, and able to communicate clearly across stakeholders. Proficient in Excel, PowerPoint, and basic reporting; comfortable handling multiple priorities in a fast‑paced environment. Key Responsibilities - Assist Program Manager with developing project plans, timelines, and task tracking. - Capture and disseminate meeting minutes, action items, and follow‑ups. - Maintain RAID (Risk, Action, Issue, Decision) logs. - Prepare weekly status reports and simple dashboards (Excel/PowerPoint). - Coordinate resources, deliverables, and approvals. - Support Agile ceremonies (stand‑ups, sprint planning, retrospectives). - Organize and maintain project documentation in SharePoint/Confluence. Required Skills - Project coordination and PMO/PCO experience (co‑op/internship acceptable). - Strong organizational and detail skills. - Clear verbal and written communication; stakeholder follow‑up. - Proficiency with Microsoft Excel and PowerPoint. - Ability to thrive in a dynamic, multitasking environment. Required Education & Certifications - Bachelor’s degree in Business, Technology, Project Management, or related field. - Co‑op or internship experience in project coordination/operations preferred. - Familiarity with Agile/Scrum, Jira, and Confluence is a plus. - Basic understanding of SDLC and IT project delivery.

Toronto, Canada

Hybrid

Junior

09-01-2026

Company Name

UniSysTech Consulting

Job Title

Business Analyst

Job Description

Job title: Business Analyst Role Summary: New graduate Business Analyst supporting an AI project team. Responsible for gathering, documenting, and validating business and system requirements, mapping processes, writing user stories and acceptance criteria, supporting UAT and testing, and maintaining project documentation. Collaborates with PMs, developers, and business partners to ensure clear scope and on‑track delivery. Expactations: - New graduate with a business-related degree (Business, Commerce, MIS, etc.). - Preferable co‑op or internship experience in BA, IT, operations, or project support. - Asset: experience or exposure to AI/ML, Agile/Scrum (Jira/Confluence), basic API/database knowledge, or SDLC. Key Responsibilities: - Gather, document, and confirm business and system requirements. - Map current (as‑is) and future (to‑be) processes. - Write user stories, acceptance criteria, and basic workflow diagrams. - Support testing activities: test case creation, UAT coordination, issue tracking. - Assist with project documentation, meeting notes, and status updates. - Work with PMs, developers, and business partners to clarify scope and changes. Required Skills: - Strong communication and documentation abilities. - Proficient in Excel, PowerPoint, and basic data analysis. - Organized, detail‑oriented, multitasking capability. - Interest in technology and learning system operations. Required Education & Certifications: - Bachelor’s degree in Business, Commerce, MIS, or a related field. - No mandatory certifications required.

Toronto, Canada

Hybrid

09-01-2026

Company Name

UniSysTech Consulting

Job Title

QA Engineer, Contact Center

Job Description

Job Title: QA Engineer, Contact Center Role Summary: QA Analyst focusing on contact center platforms, responsible for testing customer interaction flows, IVR functionality, and backend integrations. Expactations: Deliver comprehensive functional, regression, and UAT test coverage; ensure data and integration integrity; identify defects and support continuous improvement of contact center operations. Key Responsibilities: - Design, develop, and execute test plans, cases, and scripts for IVR and call routing logic. - Validate data flows and integration points with back‑end systems. - Perform functional, regression, and UAT testing across contact center environments. - Log, trace, and track defects using standard issue‑tracking tools. - Collaborate with developers, business analysts, and operations to resolve issues. - Create and maintain test documentation, reports, and metrics. Required Skills: - Proven QA Analyst experience in contact center environments. - Hands‑on experience with Genesys (or equivalent) platforms and IVR call flows. - Strong knowledge of functional, regression, and user‑acceptance testing. - Understanding of contact center integrations, routing logic, and data flows. - Proficiency with test management and defect tracking tools. - Excellent analytical, problem‑solving, and communication skills. Preferred/Add‑on Skills: - Cyara automation experience. - API testing with Postman/REST and automation exposure (Selenium, Cypress). - Experience with cloud‑based contact center solutions. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - ISTQB Foundation Level QA certification or equivalent is advantageous.

Toronto, Canada

On site

18-02-2026