EUGENE PERMA PROFESSIONNEL

About the Company

Eugène Perma Professionnel est un acteur majeur du secteur des cosmétiques avec plus de 100 ans d'excellence en soins capillaires et coloration à destination des professionnels de la coiffure. Eugène Perma Professionnel est la filiale française du groupe de cosmétiques international ALFAPARF Milano, groupe présent dans 120 pays à travers le monde. C'est la première entreprise italienne de cosmétiques du secteur professionnel mondial avec plus de 40 années d'expertise et plus de 2800 collaborateurs.

Listed Jobs

Company Name

EUGENE PERMA PROFESSIONNEL

Job Title

STAGE - ASSISTANT(E) TRADE MARKETING (Marketing opérationnel) - COSMETIQUES

Job Description

**Job Title**: Internship – Assistant Trade Marketing (Operational Marketing) – Cosmetics **Role Summary** Support the Direct Network Trade Marketing Leader in developing, launching, and evaluating annual activation plans for hair‑care and professional technical brands, ensuring high‑impact visibility in salons and retail channels. **Expectations** Deliver actionable trade‑marketing initiatives that increase brand awareness, drive sales, and support product launches. Monitor performance, manage budgets, and maintain close collaboration across marketing, sales, creative, procurement, and digital teams. **Key Responsibilities** - Contribute to the creation and recommendation of the annual trade‑marketing plan aligned with strategic marketing and sales objectives. - Design, implement, and optimize in‑store activities, animations, and promotional campaigns to boost revenue and support new product introductions. - Coordinate the production of trade assets (point‑of‑sale displays, merchandising, promotional booklets). - Plan and facilitate seminars, trade shows, sales meetings, and other events that engage salon partners. - Track and report ROI of trade activities, providing insights and action plans to senior management. - Oversee trade‑marketing budget, ensuring adherence to allocated spend and identifying cost‑optimization opportunities. - Conduct competitive intelligence on offline and online distribution channels, capturing best practices and market trends. **Required Skills** - Advanced proficiency in Microsoft Office (Excel, PivotTables, PowerPoint). - Experience with Canva or similar design tools. - Fluency in English (written and spoken). - Analytical mindset with strong synthesis and reporting capabilities. - Excellent communication, relationship‑building, and team‑collaboration skills. - Proactive, creative, detail‑oriented, and self‑motivated. **Required Education & Certifications** - Current student or recent graduate (Bac +3 to Bac +5) in Commerce, Sales, Marketing, or related discipline. - Prior internship or practical experience in Trade Marketing or Operational Marketing is an advantage.

Gennevilliers, France

On site

29-10-2025

Company Name

EUGENE PERMA PROFESSIONNEL

Job Title

STAGE – ASS. CHEF(FE) DE PRODUIT DÉVELOPPEMENT - COSMÉTIQUES

Job Description

**Job Title** Intern – Product Development Assistant (Cosmetics) **Role Summary** Support Product Managers in launching new haircare and professional beauty products. Participate in product ideation, market research, development coordination, packaging, and marketing communications. Deliver insights, create reports, and ensure cross‑functional alignment throughout the development lifecycle. **Expectations** - Complete the internship (6 months) with a strong understanding of cosmetics product development. - Demonstrate creativity, analytical skills, and proactive communication. - Produce research reports, marketing collateral, and maintain project schedules. **Key Responsibilities** - Engage in product strategy discussions, propose new launches, and contribute to the 3‑year product roadmap. - Conduct trend reviews, competitive benchmarking, and market studies to inform recommendations. - Track the entire 360° development process: formulas, design, brand segmentation, packaging, brand universe, storytelling, and activations. - Validate product labels, pack designs, and support marketing assets (point‑of‑sale materials, press releases, brochures, sales tools). - Coordinate with R&D, legal, regulatory, packaging, and other functional teams; manage timelines and deliverables. - Analyze brand performance data and prepare performance reports for stakeholders. **Required Skills** - Strong written and verbal communication in English (additional language a plus). - Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Canva. - Creative, detail‑oriented, dynamic, and analytical mindset. - Ability to work collaboratively in cross‑functional teams. - Excellent organizational and project management skills. **Required Education & Certifications** - Current student or recent graduate (Bachelor +4/5) in Marketing, Business Administration, or related field. - Prior experience (internship or coursework) in product marketing within cosmetics, luxury, or beauty sectors is preferred. ---

Gennevilliers, France

On site

Junior

06-11-2025

Company Name

EUGENE PERMA PROFESSIONNEL

Job Title

GESTIONNAIRE SERVICE CLIENTS

Job Description

**Job Title** Customer Service Manager – SAP/CRM **Role Summary** Lead the end‑to‑end customer service function in a professional cosmetics business, ensuring rapid, accurate resolution of product, order, delivery, and billing inquiries. Liaise with sales, marketing, accounting, and logistics to maintain seamless operations and uphold a high‑quality client experience. **Expectations** - Deliver professional, proactive support to commercial partners and end‑customers. - Resolve complaints, returns and contract issues efficiently while maintaining compliance with company policies. - Drive continuous process improvement and KPI monitoring to enhance service delivery. **Key Responsibilities** - Handle inbound client and commercial requests via phone and e‑mail, ensuring timely, precise responses. - Process and resolve complaints, returns, renewals, credit notes and billing adjustments in coordination with Sales, Logistics and Accounting. - Create, send, track and archive commercial contracts (brands, large accounts, multi‑salon) through Salesforce and DocuSign. - Develop credit notes (RFA) in collaboration with Sales, controlling and Accounting teams. - Support client retention initiatives through personalized, high‑quality service. - Work cross‑functionally with Sales, Marketing, Accounting, and Logistics to align operational processes with client needs. - Analyse disruptions across the order–delivery–billing cycle, establish KPIs, and implement improvement actions. **Required Skills** - Expertise in SAP (SAP ECC preferred) and Salesforce; advanced Excel (pivot tables), PowerPoint and Office Suite. - Strong communication, problem‑solving, organisational and proactive service orientation. - Fluency in English (written & spoken); additional language a plus. - Ability to work independently with a focus on accuracy and timeliness. **Required Education & Certifications** - Bachelor’s or Master’s degree (Bac +4/5) in Commerce, Customer Relations, or related field. - Prior experience in customer service, order administration (ADV) or commercial support (internship/alternance acceptable).

Gennevilliers, France

On site

03-12-2025