cover image
eMed Healthcare UK

eMed Healthcare UK

www.emed.com

3 Jobs

598 Employees

About the Company

Hello, we are eMed Healthcare UK. We provide market-leading digital-first primary care service and chronic care management solutions; with high quality, accessible care for all. eMed prioritises our members’ quality of care and experience through our digital-first 24/7 primary care service with quick and easy access to a range of specialists including GPs, nurses, pharmacists, physios and mental health practitioners. We complete over 1.2 million appointments annually. Our services are tried and trusted - 4.8* rating in the app store and over 93% of consultations receiving a 5-star rating. And we operate the GP at Hand practice, the largest GP practice in the UK, on behalf of the NHS. We have expanded our services focusing on chronic care management to empower people to proactively manage their own health across a wide range of chronic conditions, wherever they are. Starting with our new clinician-led weight management programme, which supports members on their journey to help reach their goals; we are redefining what it means to provide digital-first care. eMed Healthcare UK acquired Babylon Health in 2023. eMed Healthcare UK is redefining digital-first primary care and chronic care management, with a relentless focus on the quality of care and the user experience.

Listed Jobs

Company background Company brand
Company Name
eMed Healthcare UK
Job Title
Clinical Receptionist
Job Description
**Job Title:** Clinical Receptionist **Role Summary:** Provide the first point of contact for patients, clinicians, and visitors in a fast‑paced GP clinic. Deliver high‑quality reception and administrative support, ensuring smooth clinic operations, accurate appointment management, and exceptional patient service. **Expectations:** - Work a rotating shift schedule (Mon‑Sat, 7:30 am‑8:00 pm) totaling 40 hours per week. - Maintain professionalism, confidentiality, and compliance with health and safety standards. - Demonstrate initiative, ownership, and the ability to multi‑task in a high‑volume environment. **Key Responsibilities:** - Greet patients and manage all front‑desk interactions. - Handle inbound and outbound telephone calls, scheduling, rescheduling, and follow‑ups. - Process registrations, referrals, and documentation during support/admin sessions. - Oversee clinic logistics: stock management, waste removal, sample drop‑off/collection, courier liaison, and booking of interpreters. - Maintain accurate records of post, email, and medical documents. - Provide patient guidance on digital triage and clinic services. - Communicate with clinicians and rota teams to coordinate schedules and operational needs. - Support clinic cleaning, safety checks, and CQC compliance. - Encourage patient feedback and manage online reputation when appropriate. **Required Skills:** - Prior receptionist or customer‑service experience, preferably in healthcare or a public‑facing setting. - Strong verbal and written communication abilities. - Excellent attention to detail and ability to handle multiple tasks simultaneously. - Self‑starter, proactive, and able to work independently and as part of a team. - Proficiency with office software (e.g., Microsoft Office, email, scheduling systems). **Required Education & Certifications:** - Minimum of high‑school diploma or equivalent. - Health and safety awareness; completion of relevant training (e.g., NHS or healthcare receptionist courses) is desirable.
London, United kingdom
On site
30-10-2025
Company background Company brand
Company Name
eMed Healthcare UK
Job Title
HR Administrator
Job Description
Job Title: HR Administrator Role Summary: Support the daily operations of the HR function by managing employee lifecycle activities, maintaining HRIS records, assisting with payroll and benefits administration, and ensuring compliance with employment legislation. Act as a liaison between staff, managers, and leadership to deliver efficient, accurate HR services. Expectations: - Strong interest in HR and payroll functions with a commitment to continuous learning. - Excellent organizational and time‑management abilities, capable of handling multiple priorities under tight deadlines. - High attention to detail and accuracy in all tasks. - Customer‑focused mindset, adept at resolving employee and manager inquiries promptly and professionally. - Ability to handle confidential information with integrity and discretion. Key Responsibilities: - Maintain accurate employee records in BambooHR and ServiceNow, ensuring data integrity throughout onboarding, changes, and offboarding. - Support onboarding and offboarding processes, including new‑hire paperwork, system access, and exit procedures. - Assist with payroll processing, calculations, and reporting; respond to payroll queries from employees and managers. - Monitor and incorporate relevant legislative and regulatory updates into HR processes and payroll practices. - Create, update, and audit internal process documentation for HR policies, procedures, and legal notices. - Provide operational support on employee lifecycle events and HR processes, offering guidance as needed. - Administer employee relations activities, ensuring all documentation and communications meet legal and professional standards. - Deliver high‑quality customer service to employees and line managers, addressing issues efficiently with a first‑time‑right approach. - Advise on employee benefits and policy application, providing tailored discretionary guidance when appropriate. - Manage transactional activities across the employee lifecycle and identify opportunities for continuous process improvement. Required Skills: - Proficiency with HRIS platforms, specifically BambooHR and ServiceNow. - Basic understanding of payroll processing, calculations, and reporting. - Familiarity with UK employment and payroll legislation. - Strong written and verbal communication skills. - Advanced competency in Google Workspace (G‑Mail, Google Sheets, Docs). - Ability to maintain confidentiality and handle sensitive information professionally. - Effective time‑management, multitasking, and problem‑solving abilities. - Customer‑service orientation with a proactive, solution‑driven attitude. Required Education & Certifications: - Relevant tertiary qualification in Human Resources, Business Administration, or a related field (preferred). - HR certification such as PHR, SHRM‑CP, or equivalent desirable but not mandatory. ---
London, United kingdom
On site
30-10-2025
Company background Company brand
Company Name
eMed Healthcare UK
Job Title
Digital Marketing Manager
Job Description
**Job Title:** Digital Marketing Manager **Role Summary:** Manage end‑to‑end digital marketing performance for NHS and GP practice channels. Lead PPC, SEO, website, and analytics initiatives to acquire customers and optimize conversion across paid and owned media. Collaborate cross‑functionally on content, social, and email campaigns while maintaining brand consistency. **Expactations:** - Deliver measurable ROI on paid media spend. - Grow organic search visibility and site traffic. - Enhance website UX and technical health. - Provide actionable insights through dashboards and reporting. - Innovate through testing and adoption of new digital tactics. **Key Responsibilities:** - Plan, launch, and continuously optimise PPC campaigns (Google Ads, Bing, social). - Conduct keyword research, on‑page SEO, and content recommendations. - Update and maintain WordPress sites, ensuring UX, technical harmony, and SEO standards. - Analyse and report on site and campaign performance using Google Analytics and Search Console. - Design and execute A/B/multi‑variate tests to improve conversion. - Build and maintain reporting dashboards for stakeholders. - Coordinate with marketing, content, and design teams for blogs, social posts, and email campaigns. **Required Skills:** - Proven PPC management experience, hands‑on Google Ads. - Proficiency in Google Analytics, Search Console, and WordPress. - Strong understanding of SEO fundamentals and tactics. - Advanced analytical abilities; data‑driven decision making. - Experience with A/B testing and CRO methodology. - Self‑motivated, initiative‑driven, and adaptable to change. - Excellent teamwork and communication skills. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Business, or related field (or equivalent experience). - Google Ads certification (preferred). - Google Analytics certification (preferred).
London, United kingdom
On site
17-11-2025