Transcend Softech LLC

About the Company

Transcend Softech llc is a leading Manpower Solutions and IT Consulting firm with over 10 years of industry experience. We are dedicated to empowering our team members, who drive the growth and success of our clients. Our core strengths include: Client Satisfaction: Achieved a 100% client retention rate, driven by recommendations and referrals. Flexibility: Adaptable processes and solutions tailored to meet client needs. Competency: Over 10 years of expertise in IT Consulting and Digital Offerings. Best Practices: Deployment of top teams both onsite and offshore, ensuring high-quality solutions at reduced costs and accelerated schedules. Our unique onsite/offshore model combines local expertise with global competitiveness, delivering exceptional solutions efficiently. Transcend Softech connects talented individuals with outstanding opportunities, helping clients innovate, optimize operations, and stay ahead in a rapidly changing world. Our personalized approach makes a significant impact on both clients and their communities. We offer a wide range of services, including: Software Development Information Technology Healthcare Consulting Technology Consulting Staff Augmentation Management Consulting These services span various industries such as Banking and Financial Services, Communications, Consumer Goods, Education, Energy and Utilities, Healthcare, Information Services, Insurance, Life Sciences, Manufacturing, Media and Entertainment, Retail, Technology, Transportation and Logistics, and Travel and Hospitality. Our comprehensive services provide personalized solutions to achieve your company’s goals effectively.

Listed Jobs

Company Name

Transcend Softech LLC

Job Title

AI/ML Engineer

Job Description

**Job Title:** AI/ML Engineer **Role Summary:** Design, develop, and optimize machine learning models and frameworks with a focus on Generative AI, Agentic AI, and advanced AI tooling. Deliver end‑to‑end solutions, from data preparation to model deployment, on cloud platforms, ensuring high performance and scalability. **Expectations:** - Apply cutting‑edge AI techniques to solve real‑world problems. - Collaborate with cross‑functional teams to integrate AI solutions into production systems. - Maintain high code quality, documentation, and reproducibility. **Key Responsibilities:** - Design, build, and train ML models for diverse AI use cases. - Develop and fine‑tune algorithms and frameworks, including generative models and neural networks. - Work with Agentic AI technologies and MCP server environments. - Implement and optimize AI workflows using LangChain, LangGraph, and A2A on Google Cloud. - Ensure models meet performance, scalability, and reliability requirements. **Required Skills:** - Proven experience in AI/ML model design, development, and training. - Hands‑on expertise in Generative AI, Agentic AI, and MCP server environments. - Proficiency with LangChain, LangGraph, and A2A. - Strong algorithm development and tuning capabilities for AI/ML applications. - Cloud platform experience, preferably Google Cloud Platform (GCP). - Advanced programming skills in Python; familiarity with TensorFlow and PyTorch. **Required Education & Certifications:** - Bachelor’s degree (or higher) in Computer Science, Data Science, Machine Learning, or related field. - Relevant certifications (e.g., GCP Machine Learning Engineer, TensorFlow Developer) are a plus.

Durham, United states

On site

22-12-2025

Company Name

Transcend Softech LLC

Job Title

Contact Center Consultant

Job Description

**Job Title** Contact Center Consultant **Role Summary** Design, develop, configure, and support scalable Gene… **Expactations** - Deliver end‑to‑end contact center solutions on Genesys Cloud (PureCloud) - Drive continuous improvement of IVR, routing, and analytics capabilities - Ensure high availability, performance and secure integration with external services **Key Responsibilities** - Design and implement Genesys Cloud contact center architectures (Inbound, Outbound, Callbacks, Bots) - Configure IVR, call flows, queueing, routing, skills, and campaign logic within Architect and ACD modules - Develop, deploy, and maintain Genesys Cloud CX APIs, data actions, and webhooks using JavaScript, Node.js or Python - Integrate Genesys Cloud with CRM and ticketing platforms (Salesforce, ServiceNow, Zendesk, etc.) - Configure and manage reporting, dashboards, and analytics in Genesys Cloud - Diagnose and resolve production issues, performance bottlenecks, and enhancement requests **Required Skills** - Deep expertise in Genesys Cloud (PureCloud) platform, including Architect, ACD, Routing, and IVR - Proficient in JavaScript, Node.js, or Python for API and integration development - Familiarity with AWS services (EC2, Lambda, API Gateway) and networking concepts - Experience integrating Genesys Cloud with CRM and support tools (Salesforce, ServiceNow, Zendesk) - Strong understanding of contact center operations, call flow design, and performance optimization **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience) - Genesys Certified Cloud Developer (preferred) - AWS Certified Solutions Architect or comparable cloud architecture certification (preferred)

Phoenix, United states

On site

29-12-2025

Company Name

Transcend Softech LLC

Job Title

Cloud Engineer

Job Description

**Job Title** Cloud Engineer **Role Summary** Design, implement, and maintain scalable data pipelines and analytics solutions on Google Cloud Platform (GCP). Lead end‑to‑end data workflows, optimize performance, and ensure reliability across BigQuery, Dataflow, Dataproc, Cloud Storage, and Cloud Composer. Collaborate with data scientists and analysts to deliver robust, cost‑effective cloud data services. **Expectations** - Minimum 5 years of IT experience, including at least 5 years on GCP. - Ability to work independently and deliver on long‑term contract assignments. - Proficiency in Python scripting for data processing and automation. - Strong command of ETL concepts and tools. - No visa sponsorship available; candidates must be eligible to work independently. **Key Responsibilities** - Build, test, and deploy ETL pipelines using GCP services (BigQuery, Dataflow, Dataproc, Cloud Composer). - Develop and maintain Python scripts for data ingestion, transformation, and orchestration. - Optimize query performance and storage costs in BigQuery. - Automate deployment and monitoring of data workflows with Cloud SDK and API scripting. - Ensure data security, integrity, and compliance across cloud environments. - Troubleshoot and resolve performance bottlenecks, errors, and failures in data pipelines. - Collaborate with cross‑functional teams to translate business requirements into technical specifications. - Document architecture, code, and processes for knowledge sharing. **Required Skills** - Python (proficient in data‑processing libraries such as pandas, NumPy). - GCP services: BigQuery, Cloud Storage, Dataflow, Dataproc, Cloud Composer, Cloud SDK, APIs. - ETL design and implementation. - Experience with GCP Data Engineering best practices. - Strong analytical and problem‑solving skills. - Familiarity with CI/CD for cloud data projects. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - GCP certifications (e.g., Google Cloud Professional Data Engineer) are a plus.

Hartford, United states

On site

Mid level

12-01-2026

Company Name

Transcend Softech LLC

Job Title

Salesforce Developer

Job Description

**Job Title**: Salesforce Developer **Role Summary**: Design, develop, and maintain Salesforce solutions that support contact center operations, integrating Apex code, Lightning Web Components, and third‑party telephony platforms such as Avaya or Genesys. **Expactations**: - 3–5 years of Salesforce developer/admin experience, including Apex, Visualforce, SOQL, SOSL, and Lightning Web Components. - Minimum 1 year of end‑to‑end Lightning development. - 3–5 years of programming in Apex, Java, and JavaScript. - Proven background configuring and extending contact‑center platforms (Avaya, Genesys, etc.). **Key Responsibilities**: - Build, test, and deploy Apex triggers, classes, and batch processes. - Create and maintain Lightning Web Components, Aura components, and Visualforce pages. - Develop and manage custom objects, fields, validation rules, and business processes (workflows, approvals, flows). - Configure and troubleshoot integrations with external telephony systems and third‑party applications via APIs, middleware, and AppExchange packages. - Optimize performance of Apex code and SOQL queries; conduct code reviews and maintain clean documentation. - Implement security controls (roles, profiles, permission sets, sharing rules). - Deploy releases using change sets, ANT, or Salesforce DX pipelines. - Provide support for data migration tools (Apex Data Loader, Data Import Wizard). **Required Skills**: - Salesforce Platform Developer I (PD1) certified. - Agentforce Specialist certified. - Apex, SOQL, SOSL, Java, JavaScript proficiency. - Lightning Web Components, Aura, Visualforce, Docker/SF DX. - Workflow, Approval Process, Process Builder, Flow, and Dashboards. - Experience with package installations, email templates, formulas, and validation rules. - Knowledge of data loading tools (Apex Data Loader). - Strong problem‑solving, debugging, and documentation skills. **Required Education & Certifications**: - Salesforce Platform Developer I (PD1) – mandatory. - Agentforce Specialist Certification – mandatory. - Minimum bachelor’s degree in Computer Science, Information Systems, or related field (preferred).

Hartford, United states

On site

Junior

15-01-2026