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Kentro

Kentro

www.kentro.us

5 Jobs

559 Employees

About the Company

IT Concepts has transformed into Kentro - your center for innovation, excellence, and growth. Our new name reflects our commitment to being at the core of your needs, delivering solutions that empower your mission and drive success. While our look has evolved, our dedication to exceptional service and impactful results remains stronger than ever. Founded in 2003, Kentro lives its values of customer commitment, accountability, teamwork, continuous improvement, and integrity through every partnership and project. We foster a culture that embraces change, encourages curiosity, and drives continuous learning. Our teams apply a design thinking approach to problem-solving, challenging assumptions and navigating complexity to deliver solutions that are efficient, effective, and aligned to mission success. Capabilities: Data and AI Services, Infrastructure Modernization, Human Capital, Cybersecurity, Health

Listed Jobs

Company background Company brand
Company Name
Kentro
Job Title
ServiceNow Developer (ESOM - SAM)
Job Description
**Job Title:** ServiceNow Developer (ESOM – SAM) **Role Summary:** Design, develop, test, and implement ServiceNow solutions focused on IT Service Management (ITSM), Information Technology Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM) within a VA end‑user support environment. Lead technical delivery, mentor junior staff, and ensure compliance with agency standards and ITIL best practices. **Expectations:** - Execute end‑to‑end SDLC for large ServiceNow projects. - Deliver secure, scalable solutions that meet VA requirements. - Collaborate effectively with stakeholders, vendors, and partners. - Mentor and train internal users and junior developers. - Maintain compliance with VA regulations and ITSM frameworks. **Key Responsibilities:** - Conduct solution design, create detailed documentation, and deliver graphical representations. - Identify innovation opportunities and continuous improvement in ITSM practices. - Assess risks, recommend mitigation strategies, and align solutions with business objectives. - Lead implementation teams, ensuring adherence to best practices. - Develop and support training programs for staff and end‑users. - Engage with business leaders to gather requirements and provide technical guidance. - Build relationships with partners, vendors, and internal stakeholders to facilitate solution delivery. - Define and enforce IT standards, policies, and procedures for consistency and compliance. - Remain current on market trends, emerging technologies, and potential integration opportunities. **Required Skills:** - Minimum 8 years of ServiceNow solution development or equivalent ITAM/SAM experience. - Expertise in ServiceNow platform, SAM/HAM Pro modules, Service Catalog, and CMDB. - Strong grasp of ITIL, Agile methodologies, and SDLC testing practices. - Proven experience in SAM implementation and integration with enterprise/cloud systems. - Solid understanding of security best practices for ITSM solutions. - Excellent analytical, problem‑solving, and interpersonal skills. - Strong written and verbal communication; capable of explaining complex concepts to non‑technical stakeholders. - Self‑motivated, able to work independently on projects while collaborating with teams. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, or related field, OR 8 years of relevant experience substituting for degree. - Preferred: Advanced degree or professional certifications (e.g., ServiceNow Certified System Administrator/Developer, ITIL Foundation, or similar).
United states
Remote
Senior
04-12-2025
Company background Company brand
Company Name
Kentro
Job Title
Cybersecurity HVA/Audit SME
Job Description
**Job Title:** Cybersecurity HVA/Audit SME **Role Summary:** Lead the Department of Commerce High‑Value Asset (HVA) program and cybersecurity audit readiness. Act as primary SME overseeing inventory, assessment coordination, remediation tracking, audit planning, risk register maintenance, and stakeholder communication to ensure compliance with federal standards (NIST RMF, CSF, FISMA, OMB, DOC policies). **Expectations:** - Manage all phases of HVA and audit activities for DOC operating units. - Deliver actionable risk and remediation plans, executive briefings, and status updates. - Maintain rigorous documentation, dashboards, and audit playbooks. - Uphold federal cybersecurity mandates and secure Public Trust clearance. **Key Responsibilities:** - Lead HVA program: inventory, categorization, documentation, scheduling, and remediation. - Maintain HVA tools, reports, dashboards, and guidance documents. - Track HVA findings and provide visibility to OCRM, OCOS, and senior leadership. - Plan, coordinate, and track cybersecurity audits (FISMA, A‑123, FMFIA, OIG, internal controls). - Maintain audit risk register, remediation plans, and progress metrics. - Prepare audit artifacts, CAPs, responses, and closure documentation. - Develop or update audit playbooks, process documents, and guidance materials. - Monitor risks tied to HVAs and audit findings; produce risk summaries and dashboards. - Ensure alignment with NIST RMF, CSF, FISMA, OMB guidance, and DOC cybersecurity policies. - Serve as primary liaison among OCRM, OCOS, ESOC, operating units, auditors, and assessment teams. - Communicate status, issue escalation, and actionable recommendations to leadership and stakeholders. **Required Skills:** - 8+ years in federal cybersecurity programs. - Deep understanding of NIST RMF, NIST CSF, FISMA, OMB A‑130, A‑123, FMFIA, DHS BOD 18‑02, FedRAMP, DOC policies. - Experience with audit frameworks, internal control environments, and enterprise risk management. - Ability to translate complex findings into actionable remediation strategies. - Strong analytical, documentation, and executive‑level briefing skills. - Proven cross‑functional stakeholder management. - Experience managing high‑visibility cybersecurity programs and compliance with federal mandates. **Required Education & Certifications:** - Bachelor’s degree in Cybersecurity, IT, Engineering, or related field (or equivalent experience). - U.S. citizenship; eligibility for Public Trust clearance. - Preferred certifications: CISSP, CISM, CISA, CRISC, PMP. ---
Washington, United states
Hybrid
08-12-2025
Company background Company brand
Company Name
Kentro
Job Title
Remote Business Analyst (VA ESOM)
Job Description
**Job Title** Remote Business Analyst (VA ESOM) **Role Summary** Drive requirements gathering, backlog management, and testing for ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) modules for a federal client. Facilitate Agile delivery, ensure user stories meet DoR/DoD, and serve as a communication bridge between business stakeholders and development teams. **Expectations** - Complete full project lifecycle activities for HAM/SAM implementations. - Obtain and maintain Public Trust clearance. - Work remotely with US-based team and federal client stakeholders. - Deliver on schedule through September 2026 with potential extension. **Key Responsibilities** - Conduct requirement sessions, draft user stories, acceptance criteria, and process workflows. - Lead backlog grooming with Product Owner and technical team. - Facilitate UAT, draft test cases, coordinate execution, validate results. - Own HAM/SAM backlog, ensuring technical feasibility and platform best practices. - Collaborate with client stakeholders to refine priorities and identify gaps, risks, impacts. - Ensure stories meet Definition of Ready and completed work meets Definition of Done. - Act as liaison between developers and business/technical stakeholders. - Apply Agile best practices, continuous improvement, and deliver consistent quality. - Communicate effectively with diverse audiences and stakeholders. **Required Skills** - 8+ years experience as a Business Analyst with ServiceNow. - Hands‑on expertise in ServiceNow HAM and/or SAM modules. - Knowledge of asset lifecycle processes, license models, IT asset governance. - Strong Agile and hybrid framework proficiency; backlog tools (Jira, ServiceNow Agile). - Excellent user story writing, backlog management, UAT processes. - Facilitation, documentation, and communication skills. - Experience supporting federal agencies via government contract. - US citizen or Green Card holder; ability to obtain Public Trust clearance. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Business Management, Information Systems, Engineering, or related field (or 8 years of equivalent experience). - Preferred: Certified ScrumMaster (CSM), PMI‑ACP, ServiceNow BA, HAM/SAM, or related certifications. - Optional: ServiceNow Test Management/ATF, Discovery, Flexera experience; process mapping tools (Lucidchart, Miro, Visio).
United states
Remote
Senior
16-12-2025
Company background Company brand
Company Name
Kentro
Job Title
ServiceNow Developer (ESOM - HAM)
Job Description
**Job Title**: ServiceNow Developer (Software Asset Management) **Role Summary** Provide design, development, and implementation of ServiceNow-based Software Asset Management (SAM) solutions for a VA End‑User Support Operations and Monitoring contract. Lead technical delivery, mentor junior staff, and ensure regulatory compliance while driving continuous improvement. **Expectations** - Deliver scalable, secure, and compliant SAM solutions aligned with VA IT standards. - Act as a technical lead, mentor peers, and train end‑users. - Communicate clearly with stakeholders, vendors, and partners to gather requirements, resolve issues, and foster collaboration. - Stay current on emerging SAM technologies and industry best practices. **Key Responsibilities** 1. Design and develop SAM solutions, documenting architecture, process flows, and technical specifications. 2. Lead implementation teams, coordinating planning, analysis, testing, integration, and deployment. 3. Identify risk areas, propose mitigation strategies, and ensure alignment with security and compliance standards. 4. Deliver training and mentorship to junior developers and end‑user stakeholders. 5. Collaborate with leaders, managers, and Test Management to develop test scripts and validate solutions. 6. Build relationships with vendors, partners, and agency stakeholders to enhance solution delivery. 7. Recommend IT standards, policies, and procedures for consistency across SAM initiatives. 8. Maintain awareness of market trends and new technologies for potential integration. **Required Skills** - 8+ years of ServiceNow solution development or equivalent ITAM/HAM experience. - Deep knowledge of ServiceNow SAM, ITSM, ITIL, CMDB, and Service Catalog. - Strong understanding of Hardware Asset Management processes, integration, and best practices. - Proven experience in large‑scale implementation projects. - Analytical, problem‑solving, and stakeholder‑engagement abilities. - Excellent written and verbal communication. - Self‑motivated with independent project ownership and strong teamwork. - Knowledge of security best practices relevant to ITSM. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related field (or 8 years of equivalent experience). - Advanced degree or professional certifications (preferred). - Relevant ServiceNow developer or ITAM/HAM certifications encouraged.
United states
Remote
Senior
15-12-2025