- Company Name
- TUEREN, Inc.
- Job Title
- Service Delivery Administrator
- Job Description
-
Job Title: Service Delivery Administrator
Role Summary: Administers service delivery operations for a remote organization, managing timekeeping, invoicing, project documentation, and reporting. Coordinates with senior leadership, clients, partners, and internal teams to ensure accurate data and timely project deliverables.
Expectations: Contract‑to‑hire, remote (US time zone flexibility). Must handle multiple projects simultaneously, prioritize tasks, maintain data integrity, and provide clear communication to leadership and stakeholders.
Key Responsibilities:
- Reconcile client timesheets with Maconomy entries for each project.
- Onboard and offboard consultants/subcontractors; update internal systems.
- Track and report project budgets, POs, contracts, SOWs, change orders, and deliverables.
- Support invoicing preparation for the Accounts department and assist with accounting tasks.
- Schedule and facilitate project meetings; act as liaison between senior leadership, clients, partners, and team members.
- Route contracts and documents for approval among stakeholders.
- Maintain project structures and data in internal systems (staffing forecasts, time & expense reports, revenue forecasts).
- Prepare business reports and presentations for leadership.
- Draft and update onboarding documentation, expense policies, welcome packages, and process documents.
- Design custom reports for project managers, clients, and leadership.
- Assist senior leadership with ad‑hoc requests.
Required Skills:
- Proficiency with Maconomy or similar ERP/time‑tracking systems.
- Strong data entry, data integrity, and reporting skills.
- Experience coordinating project documentation, contracts, and invoicing.
- Excellent organizational, prioritization, and multitasking abilities.
- Clear written and verbal communication skills.
- Ability to work independently in a remote environment.
Required Education & Certifications:
- High school diploma or equivalent; a bachelor’s degree in Business Administration, Project Management, or related field is preferred.
- Experience with Maconomy, Microsoft Office Suite, and project management tools.
- Any related certifications (e.g., Microsoft Office Specialist, Project Management Professional) are a plus.