- Company Name
- AMEND Consulting
- Job Title
- Salesforce Consultant
- Job Description
-
**Job title:** Salesforce Consultant
**Role Summary**
Lead Salesforce implementation and enhancement for client projects across Sales, Service, Collaboration, and Marketing Clouds. Own end‑to‑end automation, data management, and user support while translating business needs into functional solutions.
**Expectations**
- Deliver scalable Salesforce solutions that meet client business goals.
- Act as a trusted advisor on best practices, technical standards, and project feasibility.
- Build lasting client relationships through effective communication and timely delivery.
**Key Responsibilities**
- Design, configure, and deploy Salesforce solutions (Sales Cloud, Service Cloud, Collaboration Cloud, Marketing Cloud).
- Administer user accounts, security, page layouts, and custom fields.
- Create and maintain reports, dashboards, and custom report types in Lightning.
- Automate processes using Flow, approval processes, validation rules, and declarative tools.
- Participate in Agile Scrum teams: write user stories, acceptance criteria, and contribute to backlog grooming.
- Conduct discovery workshops and functional design meetings.
- Manage data migration tasks (import, export, data cleansing).
- Evaluate and implement third‑party applications or custom code (SOQL, Apex, LWC/JavaScript) as needed.
- Communicate status, feasibility, and impact of requested changes to client stakeholders.
**Required Skills**
- Deep knowledge of Sales Cloud and optional Service, Collaboration, Marketing, and Custom Clouds.
- Salesforce Administrator experience; ability to perform user and system administration tasks.
- Proficiency with declarative automation tools (Flow, approval processes, validation rules).
- Strong reporting and dashboard expertise in Lightning, including custom report types.
- Familiarity with data management and integration (data import/export, API relationships).
- Experience working in cross‑functional Agile Scrum environments.
- Ability to translate business requirements into technical solutions; write clear user stories and criteria.
- Knowledge of SOQL, Apex, and LWC/JavaScript code is a plus.
**Required Education & Certifications**
- Salesforce Administrator Certification (preferred) or equivalent practical experience.
- Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
Cincinnati, United states
On site
03-11-2025