Hartmann North America

1 Job

125 Employees

About the Company

Hartmann North America is a multi plant packaging company headquartered out of 58 Frank St, Brantford, Ontario, Canada. Founded in 1917 in Denmark, Hartmann is the world’s leading manufacturer of molded fiber egg packaging, the leading manufacturer of fruit packaging in South America, and a leading manufacturer of machinery for producing molded fiber packaging. You can be sure of maximum product protection, packing runability and in-store saleability. In other words, we create extra value for our customers.

Listed Jobs

Company Name: Hartmann North America
Job Title: Quality Manager
Job Description: Job title: Quality Manager Role Summary: Oversees quality assurance for moulded fibre packaging, ensuring regulatory compliance, customer satisfaction, and continuous improvement. Manages quality complaints, audits, root‑cause analysis, and vendor performance while coaching staff and maintaining documentation. Expectations: - Resolve quality complaints and discrepancies promptly. - Conduct internal audits, inspections, and nonconformance actions. - Develop and enforce quality control processes and specifications. - Lead root‑cause investigations and corrective action implementation. - Mentor and train employees on quality systems and regulatory requirements. - Engage suppliers on quality standards and monitor compliance. - Drive cost‑efficient decisions that uphold product quality. - Maintain accurate QA documentation and support policy development. Key Responsibilities: - Manage all quality complaints and customer concerns. - Develop and maintain quality control and assurance processes. - Perform internal audits, record reviews, and action on nonconformances. - Conduct regular inspections to ensure adherence to quality policies. - Lead root‑cause analysis and corrective action for product and process issues. - Prepare and update quality documentation, work instructions, and checklists. - Train and coach employees on quality management systems and food‑safety regulations. - Set supplier quality requirements, monitor compliance, and manage claims. - Monitor and report on quality metrics, process improvements, and cost efficiencies. - Facilitate continuous improvement initiatives across manufacturing operations. Required Skills: - Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). - Strong oral and written communication and documentation ability. - Evidence‑based decision‑making and data analysis for quality problems. - Effective customer‑facing and relationship‑management skills. - Team‑player with strong listening and questioning skills. - Time‑management and logical‑creative problem‑solving. - Knowledge of regulatory food‑safety requirements for packaging. Required Education & Certifications: - B.S. in Food Science, Agriculture, Chemistry, Quality Assurance, or related field **or** five years of related quality‑manufacturing experience. - Minimum five years of professional manufacturing experience. - ASQ certification preferred. - Food‑safety in packaging experience desired.