FYRE Global

2 Jobs

2 Employees

About the Company

FYRE Global is a specialist recruitment partner connecting top talent with organisations shaping the future of technology. With a focus on Machine Learning & AI, Software Development, and Cloud, we support businesses across the UK and US with Permanent and Contract solutions that drive growth. What sets us apart is our approach. Recruitment isn’t just about filling roles - it’s about building partnerships that last. Because we understand the tech landscape, we’re able to connect companies with specialists who make a real difference. Whether you’re a scaling start-up or an established enterprise, FYRE Global is built to help you move faster and find your edge amongst the competition. Find Your Recruitment Edge.

Listed Jobs

Company Name: FYRE Global
Job Title: Senior Software Support Engineer
Job Description: **Job title** Senior Software Support Engineer **Role Summary** Provide expert technical support for radar, sensor, and CUAS software systems. Design, debug, and maintain code (primarily C++ with C# exposure), integrate products into customer environments, and drive continuous improvement of documentation and product knowledge. **Expectations** - Serve as the primary technical point of contact for complex customer issues. - Deliver high‑quality code, troubleshoot multi‑layered integrations, and advise on best practices. - Contribute to product evolution through customer feedback and internal collaboration. **Key Responsibilities** - Resolve advanced software and system problems for radar, sensor, and CUAS clients. - Write, review, and debug C++ (and occasionally C#) code to address real‑world engineering challenges. - Guide customers through product integration and configuration. - Partner with engineering, QA, and documentation teams to refine user guides and technical resources. - Develop deep domain expertise in radar and sensor data processing. - Attend on‑site engagements in a small, collaborative environment. **Required Skills** - Strong debugging, troubleshooting, and problem‑solving skills. - Experience or understanding of CUAS, radar, or sensor systems. - Comfortable communicating technical solutions to customers in a support/settings. - Self‑sufficient, pragmatic, and driven to build long‑term domain expertise. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Computer Science, Electrical Engineering, or a related technical field. - Valid certifications in programming or systems engineering are preferred but not mandatory.

Cambridge, United kingdom

On site

Senior

01-01-2026

Company Name: FYRE Global
Job Title: Software Support Engineer
Job Description: **Job Title:** Senior Software Support Engineer **Role Summary:** Provide high‑level technical support for complex software systems in the CUAS, radar, and sensor domain. Diagnose and resolve intricate software defects, act as a subject‑matter expert, and collaborate closely with development and operations teams to ensure system reliability and customer satisfaction. **Expectations:** - Demonstrated ability to solve deeply technical problems across multiple software layers. - Serve as the primary escalation point for high‑impact incidents. - Drive continuous improvement of support processes and documentation. - Mentor junior support staff and share best practices. **Key Responsibilities:** 1. Deliver tier‑2/3 software support for CUAS, radar, and sensor applications. 2. Conduct root‑cause analysis of complex bugs, performance regressions, and system outages. 3. Develop and maintain detailed technical documentation, knowledge‑base articles, and troubleshooting guides. 4. Collaborate with engineering, QA, and product teams to reproduce, debug, and patch issues. 5. Create and execute test plans to validate software builds in real‑time sensor environments. 6. Perform code reviews and provide actionable feedback to developers. 7. Monitor system logs, telemetry, and diagnostic data to proactively identify potential failures. 8. Communicate incident status and post‑mortem findings to stakeholders. **Required Skills:** - Proficiency in C++, Python, and/or Rust for embedded/real‑time systems. - Strong debugging and diagnostic skills (gdb, Wireshark, JTAG). - Experience with Linux/RTOS environments, networking protocols, and serial interfaces. - Familiarity with sensor data formats, radar signal processing, and CUAS software architecture. - Excellent written and oral communication, with ability to explain complex issues to technical and non‑technical audiences. - Self‑motivated, detail‑oriented, and capable of managing multiple high‑priority incidents simultaneously. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Electrical Engineering, or related field (or equivalent practical experience). - Minimum of 5 years’ experience in software support or engineering roles within avionics, defense, or sensor systems. - Relevant certifications (e.g., MCSE, PMP, CCNA, or equivalent) are a plus but not mandatory.

Cambridge, United kingdom

On site

11-01-2026