Claimit

www.claimit.ai

2 Jobs

12 Employees

About the Company

Our claims management platform saves e-commerce businesses time and money, unlocking hidden profits in the supply chain, and empowering brands to focus on growth and expansion. All through the power of AI

Listed Jobs

Company Name: Claimit
Job Title: Senior Full Stack Engineer
Job Description: Job Title: Senior Full Stack Engineer Role Summary: Lead end‑to‑end development of scalable web applications using Blazor, ASP.NET Core, C#, and Azure. Own the full software lifecycle—from design and API integration to deployment and monitoring—focusing on performance, security, and maintainability. Expectations: Deliver production‑ready features within tight deadlines while maintaining code quality. Collaborate closely with product, design, and other engineers to translate business requirements into robust, user‑friendly solutions. Utilize best practices in testing, CI/CD, and code review to ensure reliability. Key Responsibilities: - Design, develop, and maintain high‑performance Blazor and ASP.NET Core applications. - Build responsive front‑end components and integrate with RESTful APIs and SQL databases. - Participate in architectural discussions, microservices design, and containerisation (Docker/Kubernetes). - Implement unit, integration, and e2e tests; enforce code quality through peer reviews and CI/CD pipelines. - Optimize application performance, scalability, and security across cloud environments. - Deploy and monitor applications on Microsoft Azure. - Liaise with stakeholders to refine requirements and deliver functional enhancements. Required Skills: - C#, ASP.NET Core, Blazor, Razor Components, and RESTful API development. - Front‑end: HTML, CSS, JavaScript/TypeScript (incl. component frameworks). - SQL database experience (SQL Server, PostgreSQL) + ORM (Entity Framework). - Version control with Git, CI/CD pipeline implementation, unit testing frameworks. - Cloud exposure, preferably Azure (app services, storage, services). - Strong problem‑solving, communication, and teamwork skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or equivalent industry experience. - Certifications: Microsoft Certified: Azure Developer Associate or similar are advantageous.

Company Name: Claimit
Job Title: Customer Success Manager
Job Description: Job title: Customer Success Manager Role Summary: Owns the full customer lifecycle for UK and European retail and e‑commerce brands, driving seamless onboarding, ongoing success, and expansion. Coordinates data integration, courier setup, and go‑live activities, acts as primary liaison between clients, partners, and internal teams, monitors KPIs, and gathers feedback to influence product roadmap. Expectations: • Deliver 100 % on‑time client onboarding and product adoption. • Maintain high CSAT and reduce churn through proactive issue resolution. • Meet or exceed quarterly upsell and renewal targets. • Provide timely product insights and drive continuous improvement. Key Responsibilities: • Manage onboarding from data integration to live rollout, ensuring client readiness. • Serve as client advocate, coordinating cross‑functional projects and escalating issues. • Track account KPIs, analyze performance gaps, and recommend optimization actions. • Collect and synthesize customer feedback for product enhancements. • Identify and pursue upsell opportunities for new features and services. • Design and implement internal processes that increase scalability and consistency. Required Skills: • Startup experience with fast‑paced, high‑growth environment. • Strong background in logistics, courier, retail or e‑commerce operations. • Excellent organisational and project‑management abilities. • Proactive problem‑solving mindset and high attention to detail. • Effective communication and influence skills, including sales‑oriented persuasion. • Demonstrated ability to build relationships with executive stakeholders. Required Education & Certifications: • Bachelor’s degree in Business, Commerce, Supply Chain, or related field (or equivalent experience).

London, United kingdom

Hybrid

13-11-2025