London Borough of Richmond upon Thames

www.richmond.gov.uk

1 Job

1,001 Employees

About the Company

The London Borough of Richmond upon Thames is known for its open green spaces. 57% of the borough is open space, with 21 miles of river frontage and it is the only borough to span both sides of the River Thames. Follow us to find out more about the people and places that make Richmond upon Thames a great borough to live, work, learn and visit.

Listed Jobs

Company Name: London Borough of Richmond upon Thames
Job Title: Casual Front Of House and Events Assistant
Job Description: **Job Title:** Casual Front Of House and Events Assistant **Role Summary:** Provide front‑line customer service, ensure safe and welcoming gallery operations, and support the delivery of public programmes and commercial events at a contemporary arts venue. **Expectations:** - Deliver high‑quality visitor experience. - Adhere to health and safety, operating procedures, and security protocols. - Work flexible hours, including evenings and weekends. **Key Responsibilities:** - Open and close the gallery, ensuring all areas are secure and ready for visitors. - Staff the front desk, gallery spaces, and key points of entry as required. - Greet visitors, answer enquiries, and provide information about exhibitions and events. - Monitor visitor flow, maintain safety standards, and respond to incidents or emergencies. - Assist with the setup, run‑through, and teardown of commercial events and weddings. - Maintain the appearance and cleanliness of the gallery and surrounding areas. - Log visitor attendance and support reporting tasks. **Required Skills:** - Excellent interpersonal and communication skills. - Customer‑service experience, preferably in a public or cultural setting. - Ability to follow written procedures and protocols. - Basic event‑support skills (e.g., crowd control, equipment handling). - Flexibility to work variable hours, evenings, weekends, and public holidays. - Basic computer literacy (e.g., email, event registration tools). **Required Education & Certifications:** - High school diploma or equivalent. - Health and safety training (or willingness to receive training). - Any additional customer‑service or event‑management training is an advantage.

London, United kingdom

On site

08-11-2025