Userlane

About the Company

Userlane is a Digital Adoption Platform that helps enterprises drive value from their software and AI investments. Userlane gives enterprises a clear overview of their application landscape - showing which tools are used, how they’re used, and where digital friction exists. With the HEART analytics framework, organisations gain actionable insights into user behaviour and adoption trends, helping them identify underutilised software, measure ROI, and guide strategic investment decisions. Through real-time in-app guidance and an AI Assistant, Userlane supports employees directly within their workflows. This intelligent, contextual support helps users complete tasks efficiently, reduces support overhead, and accelerates onboarding - enabling confident collaboration between people and technology. Built for security, scale, and simplicity, Userlane helps enterprises optimise digital adoption and turn technology into tangible business outcomes. See Userlane in action: https://www.userlane.com/book-demo/

Listed Jobs

Company Name

Userlane

Job Title

Senior Enterprise Account Executive

Job Description

**Job Title:** Senior Enterprise Account Executive **Role Summary:** Strategic, data‑driven senior sales leader focused on closing new enterprise accounts and expanding revenue within the Pharmaceutical and Healthcare sectors for a SaaS Digital Adoption Platform. **Expectations:** - Acquire and grow multi‑year contracts with enterprise customers while exceeding annual sales quotas. - Leverage AI‑powered insights to optimize outreach, engagement, and deal progression. - Build long‑term client partnerships, ensuring high satisfaction and renewals. **Key Responsibilities:** - Prospect and close new accounts; expand usage of the DAP in targeted business verticals. - Develop personalized digital adoption strategies in partnership with key accounts. - Manage the full sales cycle: qualification, proposal, negotiation, and closing of multi‑year contracts. - Coordinate with Customer Success, Product, and Marketing to ensure seamless delivery and adoption. - Maintain rigorous pipeline and activity tracking in Salesforce (SFDC). - Utilize AI tools to refine targeting, messaging, and pipeline forecasting. **Required Skills:** - 5+ years of enterprise SaaS or solution selling, with proven quota‑beat record. - Strong consulting, project management, and customer‑service orientation. - Persuasive, resilient, and articulate communicator. - Deep familiarity or strong interest in Pharma/Healthcare verticals. - Strategic thinker with curiosity for AI-driven sales enablement. - Ability to negotiate and close complex, multi‑year deals. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or related field. - (Preferred) Relevant certifications in SaaS sales, account management, or industry‑specific credentials.

London, United kingdom

On site

Senior

05-11-2025