Red Light Systems

1 Job

4 Employees

About the Company

Red Light Systems was founded on a mission to empower local health clinic owners with the tools they needed for success. Qualified customers, business coaching & staff training, and technology to empower and accelerate the bodies natural healing process.

Listed Jobs

Company Name: Red Light Systems
Job Title: Client Success Manager (Remote)
Job Description: **Job Title:** Client Success Manager **Role Summary:** Remote, full‑time Client Success Manager responsible for building and maintaining strong relationships with small local health clinics (chiropractors, PTs, wellness centers, med spas). Works to optimize clients’ practices through digital advertising strategies, coaching, and data‑driven problem solving. **Expectations:** - Deliver on monthly/quarterly KPIs for client satisfaction and retention. - Operate within U.S. business hours (EST preferred). - Produce concise video introduction as part of application. **Key Responsibilities:** 1. Onboard new clinics, establishing baseline metrics and goals. 2. Develop and execute social‑media ad campaigns (Meta, Google, etc.) tailored to each practice. 3. Monitor campaign performance, adjust budgets, and report ROI to clients. 4. Coach clinic owners on digital tactics and practice improvement. 5. Identify retention risks; spearhead retention initiatives. 6. Resolve client issues quickly, maintaining high satisfaction scores. 7. Coordinate with internal teams (sales, creative, analytics) to meet client needs. **Required Skills:** - Fluent in written and spoken English. - Proven sales/relationship‑building ability; trust‑building within seconds. - Self‑starter comfortable with minimal supervision. - Deep understanding of digital/social advertising and platform metrics. - Strong customer service and retention expertise. - Analytical mindset: interpret data, generate actionable insights. - Excellent communication, multitasking, and prioritization. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Business, Communications, or related field *or* equivalent professional experience. - Certifications such as Meta Blueprint, Google Ads, or similar are a plus.

Canada

Remote

04-11-2025