cover image
Cloud SynApps Inc.

Cloud SynApps Inc.

www.cloudsynapps.com

2 Jobs

119 Employees

About the Company

Cloud SynApps Inc. is a Systems Integration firm that focuses on Cloud-based digital solutions built on Salesforce and its ecosystem partners.

Listed Jobs

Company background Company brand
Company Name
Cloud SynApps Inc.
Job Title
Salesforce Business Analyst
Job Description
**Job Title** Salesforce Business Analyst **Role Summary** Bridge business objectives with Salesforce solutions by gathering requirements, designing configurations, and collaborating with developers and stakeholders to deliver scalable, user‑centric Salesforce implementations. **Expactations** - Translate stakeholder needs into actionable Salesforce specifications. - Deliver solutions that enhance processes, data quality, and user adoption. - Drive continual improvement of the Salesforce ecosystem in alignment with organizational goals. **Key Responsibilities** - Collect, document, and analyse business requirements across departments. - Convert requirements into technical specifications for Salesforce. - Design and configure Salesforce elements (custom objects, fields, workflows, validation rules). - Partner with developers and admins to implement and test solutions. - Conduct user training and author training materials. - Perform data analysis, migration, and data quality activities. - Provide ongoing support and maintenance of Salesforce applications. - Stay updated on Salesforce releases, features, and best practices. - Identify opportunities for process optimization using Salesforce capabilities. **Required Skills** - Proficient in Salesforce Sales Cloud and Service Cloud configuration. - Strong analytical and documentation skills. - Experience designing workflows, Process Builder, Flow, and validation rules. - Knowledge of data management, integration, and migration concepts. - Excellent communication and stakeholder‑management abilities. - Familiarity with Agile development practices. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field. - 3–7 years as a Salesforce Business Analyst. - Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder) preferred.
Virginia, United states
Hybrid
Junior
05-11-2025
Company background Company brand
Company Name
Cloud SynApps Inc.
Job Title
Salesforce Technical Architect
Job Description
Job title Salesforce Technical Architect Role Summary Lead end‑to‑end digital transformation projects for public‑sector clients using Salesforce Industries (SFI) solutions, including OmniStudio and Vlocity. Architect scalable, secure application and integration layers, mentor teams, and drive adoption of best practices across stakeholder groups. Expectations * Deliver enterprise‑scale Salesforce implementations that meet business goals and compliance standards. * Act as a trusted technical advisor to client leadership, partners, and internal teams, ensuring alignment between solution design and stakeholder expectations. * Mentor and develop internal and external resources to elevate architectural quality and technical capabilities. Key Responsibilities • Provide expert guidance on leveraging Salesforce’s platform and SFI solutions for digital transformation initiatives. • Build and maintain strong, trust‑based relationships with client leadership to champion best‑practice adoption. • Design sophisticated business processes using OmniStudio, Vlocity, Force.com, and integration tools tailored to client needs. • Proactively manage customer expectations, address complex challenges, and collaborate with third‑party partners to deliver optimal solutions. • Collaborate with Delivery Managers, Solution Architects, and cross‑functional teams to design and implement custom technology solutions. • Identify and mitigate risks in solution design and implementation, ensuring timely resolution of issues. • Mentor internal and external teams on application and integration development practices. • Lead initiatives that expand the consulting practice and contribute to organizational knowledge sharing. Required Skills * 6+ years in enterprise architecture or consulting, with full‑project‑lifecycle experience and Agile methodology proficiency. * Proven track record delivering large‑scale Salesforce projects, preferably within Industries verticals (Public Sector, Communications, Media, Insurance, Health, Energy, Utilities). * Deep expertise in application design, data modeling, integration (REST/SOAP, middleware), and security architecture on Salesforce. * Strong analytical and business process optimization capabilities. * Excellent communication, presentation, and stakeholder‑management skills; ability to convey complex concepts to technical and non‑technical audiences. * Leadership aptitude to influence and advocate for best practices across organizations. Required Education & Certifications * Bachelor’s degree in Computer Science, Engineering, or a related quantitative field (or equivalent work experience). * Relevant Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Application Architect, Integration Architecture Designer, or equivalent) preferred.
Mississauga, Canada
Hybrid
Mid level
02-12-2025