Opsealog

About the Company

Opsealog is a French SaaS company specialized in the Marine Offshore sector. We blend field expertise with advanced technology to drive operational excellence. Through our Efficiency as a Service model, we turn raw vessel data into actionable recommendations, ensuring they drive real impact onboard while benefiting key decision makers. Since 2015, we have empowered over 1000 vessels worldwide. Opsealog ensures Charterers and Shipowners optimize performance, cut costs, and reduce their environmental impact. Explore more: https://opsealog.com/ Offshore Performance | Environment | Digitalization Follow our products: @Marinsights | @Streamlog #vessel performance #digitalization #decarbonization #offshore #operationalexcellence

Listed Jobs

Company Name

Opsealog

Job Title

IT Support Specialist F/H

Job Description

Job Title: IT Support Specialist (F/H) Role Summary: Provide first and second‑level technical support for Opsealog’s Azure-based SaaS solutions, ensuring optimal service quality, data integrity, and platform performance for internal and external customers. Expectations: Deliver timely, accurate incident resolution; maintain and update support documentation; collaborate with cross‑functional teams in an Agile environment; uphold high standards of cybersecurity awareness and data governance. Key Responsibilities: - Conduct customer support calls, emails, and remote assistance for deployment and ongoing operations. - Qualify, resolve, and report incidents (Level 1–2). - Manage client installations, data quality checks, and anomaly correction. - Administer Active Directory, Azure resources, and platform supervision. - Maintain hardware inventory, troubleshoot and repair equipment. - Execute test scenarios, validate patches, and deploy infrastructure updates. - Monitor backups, server health, network devices, security logs, and respond to alerts. - Provide cybersecurity guidance, training, and incident escalation. - Update support documentation and share insights with relevant teams. Required Skills: - Administration of Windows workstations/servers and Azure Active Directory. - Proficiency with Azure portal, Azure CLI, ARM templates, and PowerShell. - Experience with ticketing systems (e.g., Zendesk). - Understanding of networking, virtualization, security, DC/DR, governance, and data platforms. - Basic SQL Server/database knowledge and SQL scripting. - Familiarity with DevOps processes and cloud operations. - Strong verbal and written English (professional level). - Self‑organized, proactive, and solution‑oriented with excellent communication. Required Education & Certifications: - Bachelor’s degree (Bac+3) or equivalent in Computer Science, Information Technology, or related field. - Certifications such as Microsoft Certified: Azure Administrator Associate or similar are a plus.

Marseille, France

Hybrid

06-11-2025