- Company Name
- Landmark Global
- Job Title
- Transport CoE Project Manager – Invoicing Monitoring
- Job Description
-
**Job title**
Transport CoE Project Manager – Invoicing Monitoring
**Role Summary**
Lead the design, implementation and continuous improvement of the end‑to‑end invoicing process across all transport modes and regions. Work cross‑functionally with Finance, Operations, IT, Commercial, and Network teams to standardize billing, improve revenue assurance, and enhance financial control.
**Expectations**
- Deliver a harmonised, automated invoicing model that aligns with contractual and pricing requirements.
- Ensure invoicing accuracy, timeliness, and compliance with corporate policies and regulatory standards.
- Drive measurable improvements in billing cycle times, exception rates, and cost recovery.
**Key Responsibilities**
- Map current state invoicing workflows; identify gaps and design future‑state processes.
- Document workflows, hand‑offs, approval points, and control mechanisms.
- Coordinate with IT to configure system workflows and automation within TMS, ERP, and billing platforms.
- Establish an invoicing governance framework, defining ownership, escalation paths, and exception handling.
- Collaborate with Finance and Audit to embed revenue assurance checks.
- Facilitate cross‑functional workshops to validate designs and manage change impacts.
- Oversee integration testing to ensure data flow integrity from transport execution to invoice generation.
- Monitor KPI performance (accuracy, timeliness, exception rates); conduct root cause analysis and implement corrective actions.
- Benchmark against logistics best practices and drive continuous improvement.
- Develop and deliver training and communication materials to ensure stakeholder buy‑in and compliance.
- Report progress, risks, and achievements to senior leadership and steering committees.
**Required Skills**
- Project management (Agile/Waterfall) with proven delivery of end‑to‑end process redesign.
- Strong analytical, problem‑solving and root cause analysis abilities.
- Experience with transport invoicing, TMS, ERP, and billing systems.
- Excellent stakeholder management, facilitation and communication skills.
- Knowledge of financial controls, revenue assurance, and audit processes.
- Change management and process governance expertise.
**Required Education & Certifications**
- Bachelor’s degree in Business Administration, Finance, Logistics, or related field.
- PMP®, Prince2®, or similar project management certification preferred.
- Knowledge of industry standards (e.g., ISO 9001, ISO 37001) is advantageous.