Young Citizens

About the Company

Young Citizens is a UK charity enabling schools and colleges to deliver interactive citizenship education for children and young people. Established in 1989 by Lord Phillips OBE and a group of democracy education experts, we believe citizenship should play a part in every young person’s education before leaving school to help them thrive in and contribute to society today. From ready-made lesson plans to immersive programmes, we help you offer engaging yet flexible learning experiences – both as part of the required curriculum and beyond. Bringing citizenship to life for thousands of children and young people each year.

Listed Jobs

Company Name

Young Citizens

Job Title

Data Administrator

Job Description

Job title: Data Administrator Role Summary: Provide 9‑month maternity cover to maintain and enhance Salesforce CRM, manage data integrations, support email marketing and social media, produce accurate reports, and ensure GDPR compliance for an education charity. Expactations: Deliver reliable data administration, improve system usage, support decision‑making through insights, and collaborate closely with Communications, Engagement, and Programme teams. Key Responsibilities: - Serve as primary administrator of Salesforce CRM, optimizing user adoption and data quality. - Manage data integration between operational software and website platforms. - Segment audiences and create Spotler workflow emails to support marketing campaigns. - Update website content and monitor social media activity to maintain brand consistency. - Build accurate reports and dashboards for programme performance and impact assessment. - Uphold GDPR‑compliant data handling processes and promote best practices organization‑wide. - Liaise with external agencies to support tool integrations and data projects. Required Skills: - Strong database and CRM management experience (Salesforce preferred). - Advanced Excel or similar data manipulation skills; ability to clean, transform, and upload data accurately. - Familiarity with digital marketing tools (email workflows, social media analytics). - Excellent analytical, problem‑solving, and communication skills. - Team‑orientated mindset with proactive engagement. - Understanding of GDPR and data protection principles. Required Education & Certifications: - Minimum secondary education or equivalent; higher qualification an advantage. - Salesforce administrator or equivalent CRM certification preferred.

London, United kingdom

Hybrid

18-11-2025