CloudTalk

About the Company

At CloudTalk, we're transforming how small and growing businesses manage business calls. As a leading provider of global AI-powered calling software, we help over 4,000 businesses connect with their customers in 160+ countries with clear and reliable communication. Our business calling software integrates seamlessly with your existing systems, offering crystal-clear call quality, AI-powered analytics, and top-notch dialers and CTIs that help teams make MORE and BETTER calls. We believe in teamwork, innovation, growth, and putting people first. Our mission is to build the world's most capable AI business calling software for sales and support teams to seamlessly connect with their customers, all while delivering the best experience to our customers, community and the incredible team of CloudTalkers we're proud to call our own. Whether you're expanding outbound sales, supporting your customer service channels, or replacing traditional phone systems, CloudTalk is here to help you grow and succeed on a global scale.

Listed Jobs

Company Name

CloudTalk

Job Title

Sales Development Representative

Job Description

**Job title:** Sales Development Representative **Role Summary:** Drive sales growth by converting inbound leads into qualified opportunities for the global AI‑powered communication platform. Serve as the first touchpoint, building relationships, educating prospects, and ensuring a smooth handoff to senior sales teams. **Expactations:** - Meet or exceed outbound/ inbound KPI targets. - Maintain high activity levels in a fast‑paced, high‑volume environment. - Continuously improve prospect qualification and pipeline quality. - Collaborate cross‑regionally with sales, marketing, and product teams. **Key Responsibilities:** - Prospect and engage inbound leads via phone, email, and social media. - Conduct consultative discovery conversations to surface customer needs. - Educate prospects on product value and differentiation. - Qualify leads, schedule demos, and handoff to Account Executives. - Maintain accurate, up‑to‑date data in HubSpot CRM. - Partner with sales teams to refine messaging and outreach strategies. **Required Skills:** - Prior experience in B2B tech or SaaS sales (entry‑level acceptable). - Target‑driven, self‑motivated, and results‑oriented. - Strong verbal, written, and active‑listening communication. - Empathetic, customer‑centric mindset. - Ability to thrive under pressure and manage multiple priorities. - Native proficiency in English. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Communications or related field (preferred). - Certainty absent; no mandatory certifications required.

Toronto, Canada

Hybrid

13-11-2025