Farm Credit Financial Partners, Inc.

About the Company

Organized in 1995, Farm Credit Financial Partners, Inc. (FPI) is the largest and most innovative provider of technology products and services to the Farm Credit System. A customer-owned service organization, FPI supports four agricultural credit associations (ACAs) from Maine to California with over 62,000 members and $40 billion in Farm Credit assets. Through a customer-focused approach, FPI is improving lending for American agriculture with technology that is robust, reliable, and intuitive.

Listed Jobs

Company Name

Farm Credit Financial Partners, Inc.

Job Title

ServiceNow Developer

Job Description

Job Title: ServiceNow Developer Role Summary: Develop, configure, and maintain ServiceNow IT Service Management (ITSM) solutions under guidance from senior staff. Focus on workflow design, integration, and platform stability while ensuring adherence to ITIL best practices. Expectations: - Work in a hybrid setting, attending office days and remote working as scheduled. - Participate in periodic travel for team meetings (no specific location). - Collaborate with cross‑functional teams, provide prompt customer support, and contribute to continuous improvement initiatives. - Actively engage in platform upgrades, health scans, and minor bug fixes. Key Responsibilities: - Build and configure ServiceNow features: forms, tables, catalog items, record producers, notifications, and UI policies. - Modify existing and create new workflows using Flow Designer and scripting. - Integrate ServiceNow with third‑party applications. - Verify that implementations meet ITIL standards and ServiceNow best practices. - Support platform upgrades: smoke testing, minor fixes, and Health Scan remediation. - Document solutions, update knowledge articles, and maintain runbooks. - Identify and recommend process improvement opportunities to enhance efficiency and customer satisfaction. Required Skills: - ServiceNow Configuration and Scripting (Flow Designer, UI Policies, Client Scripts). - Knowledge of ITIL processes and ServiceNow best practices. - Familiarity with CMDB/CSDM and basic JavaScript/Glide API. - Ability to troubleshoot, analyze data, and resolve incidents. - Strong verbal and written communication; excellent customer‑service orientation. - Team collaboration, adaptability to changing priorities, and independent problem‑solving. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - ServiceNow Certified System Administrator (CSA) – required. - ServiceNow Certified Application Developer (CAD) – preferred. - Additional micro‑certifications in Flow Designer, IntegrationHub, or ITSM are a plus.

Springfield, United states

On site

13-11-2025