GTC

About the Company

GTC is the market leading independent utility infrastructure provider to: • National & regional house builders and developers. • Landowners selling land for development. • Consultants, agents and consortiums. • Housing associations or public sector developers. We have over 20 years' experience delivering cost-effective gas, electric, fibre-to-the-home, water and wastewater networks along with renewable and sustainable solutions to domestic and commercial developments nationwide. GTC's is part of a group of companies delivering multi utility networks: Power On Connections specialises in complex electricity solutions. Metropolitan delivering district energy and Energy Service Company (ESCo) partnerships.

Listed Jobs

Company Name

GTC

Job Title

Regional Utilities Scheduler (12 Month Fixed Term)

Job Description

Job title: Regional Utilities Scheduler (12 Month Fixed Term) Role Summary: Plan, schedule, and coordinate developer utility requests to meet service guidelines and customer expectations, ensuring timely delivery of construction work packs and maintaining a safe working environment. Expectations: Provide consistently excellent customer service via telephone and email, adhere to service‑level agreements, keep scheduling accurate, and support engineers by ensuring required materials are ready before work starts. Key Responsibilities: • Receive and log customer telephone inquiries promptly. • Enter customer utility requests (up to specified mains diameter) into the internal booking system. • Schedule utility work efficiently within the live engineering program. • Coordinate with engineers daily to confirm locations and material readiness. • Respond to developer and project manager emails within SLA timelines. • Ensure all work requirements are completed as expected. • Promote a safe and healthy working environment. • Perform any other duties as directed by the line manager. Required Skills: • Excellent verbal and written communication; numerate. • Proficient with Microsoft Outlook (email, calendar). • Highly organized, able to manage multiple priorities. • Resilient, adaptable to changing schedules. • Strong customer‑service orientation. Required Education & Certifications: • GCSE (or equivalent) in English and Mathematics. • Demonstrated logistical experience and prior customer‑service role. Desirable: • Current CSCS card. • Understanding of the utility industry. • Good geographical knowledge of the UK. • Familiarity with Microsoft Office suite (Word, Excel, PowerPoint).

Woolpit, United kingdom

On site

13-11-2025