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SoftNice

SoftNice

www.softnice.com

4 Jobs

549 Employees

About the Company

SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey. Our innovative software solutions ensure continuous improvement, increase productivity, and empower the employees with digital transformation by unleashing the power of modern digital technologies – Enterprise Mobility, SQL/Business Intelligence, Azure, SharePoint Portals & Collaboration, Enterprise Social Collaboration, Cloud, Security, Salesforce, Office 365, and.NET for custom software applications to transform into digital enterprises for the ultimate competitive advantage.

In addition, SoftNice has been a leader in IT staffing for over 22 years working with companies across the professional services sector, bringing you the right person at the right time at the right cost. We provide Fortune 500 and large enterprises with high quality IT/technical professionals to meet talent needs through Staff Augmentation – contract staffing, contract-to-hire, and permanent staffing.

With corporate HQ in Allentown, PA, and software development centers in India, SoftNice offers you the convenience and security of working with a reliable U.S. corporation along with all the benefits of a highly affordable offshore outsource development team.

Since incorporation in 2001, SoftNice has worked with customers across different industry verticals driving digital innovation from mobile to cloud to security and professional services to optimize their investments while achieving significant business outcomes.

Listed Jobs

Company background Company brand
Company Name
SoftNice
Job Title
Data & AI Practice Lead – Banking & Financial Services
Job Description
Job title: Data & AI Practice Lead – Banking & Financial Services Role Summary: Lead data and AI practice for the banking and financial services sector, driving revenue growth, client engagement, and delivery of measurable business impact across North America, UK, and Europe. Expectations: Deliver consistent YoY revenue growth, exceed targets, secure new logos, expand existing accounts, and convert pipelines into closed business with measurable commercial impact. Engage C‑suite executives, articulate complex concepts, and guide teams through end‑to‑end deal pursuits across a matrix organization. Key Responsibilities: - Lead practice strategy, sales, and delivery for banking and financial services data & AI offerings. - Engage C‑suite and senior decision makers, turning complex AI concepts into compelling narratives. - Translate business requirements into scalable, secure, compliant solutions on platforms such as Azure, Databricks, Snowflake, AWS, and GCP. - Architect enterprise‑scale AI/ML, generative AI, and agentic AI solutions addressing real banking challenges. - Mentor and scale high‑performing consulting teams; build practice capabilities and knowledge repositories. - Collaborate with delivery, pre‑sales, and sales teams throughout deal pursuits; ensure alignment with enterprise standards and regulatory frameworks. - Represent firm in industry forums, contribute to thought leadership, and maintain up‑to‑date knowledge of banking regulations. Required Skills: - 15–20 years of senior data & AI experience in the banking & financial services vertical. - Proven revenue generation track record with consistent YoY growth, new logo acquisition, and pipeline closure. - Deep technical knowledge of data & AI across cloud platforms, AI/ML, generative AI, and agentic AI. - Strong client engagement and relationship management, capable of speaking to C‑suite and technical audiences. - Excellent communication, storytelling, and persuasive presentation skills. - Matrix organization leadership, cross‑geographical collaboration, and multidisciplinary team management. - Regulatory and compliance acumen within the banking sector. Required Education & Certifications: - Bachelor’s or Master’s degree in IT, Computer Science, Engineering, Business, or Decision Sciences. - Chartered or relevant certifications in data science, cloud architecture, or AI (e.g., AWS Certified Solutions Architect, Azure AI Engineer, Google Professional Data Engineer).
London, United kingdom
Hybrid
Senior
03-11-2025
Company background Company brand
Company Name
SoftNice
Job Title
Technical Architect
Job Description
**Job title:** Technical Architect **Role Summary:** Senior architect responsible for designing secure, scalable, and high‑performing enterprise technology solutions. Works closely with business and technical stakeholders to develop repeatable architecture patterns, create infrastructure designs, and ensure architectural quality across multiple technology domains. **Expectations:** - Lead the architectural design of complex, mission‑critical systems. - Translate business requirements into technology, service, and security deliverables. - Provide architectural assurance and quality control on peer outputs. - Advise SMEs and stakeholders on design decisions and risk mitigation. - Stay current with emerging technologies and present business cases to governance forums. **Key Responsibilities:** - Develop repeatable architecture patterns and infrastructure solution designs aligned with business and IT strategy. - Provide architectural assurance and quality assurance on deliverables. - Identify technology risks and propose mitigation strategies. - Collaborate with solution and integration architects to deliver end‑to‑end IT solution architecture. - Research and evaluate emerging technologies, prepare business cases, and recommend adoption. - Support mission‑critical infrastructure designs across diverse technology stacks. - Contribute to technology governance, ensuring alignment with enterprise strategy and compliance. - Provide guidance to SMEs during solution implementation. **Required Skills:** - Broad experience across enterprise technologies (Windows, Linux, web, middleware, database, security gateways, MuleSoft API management). - Proven design of secure, high‑performing, highly available solutions. - Strong exposure to public cloud environments (preferably Azure) for design and implementation. - Solid background in IT security and risk management within architectural roles. - Excellent communication, stakeholder engagement, and presentation skills. - Ability to work independently, prioritize tasks, and manage workload. - Experience in highly regulated environments (e.g., financial services) preferred. **Required Education & Certifications:** - Degree or HND in Information Technology or equivalent experience. - Technical or business certifications (e.g., TOGAF, ITIL) preferred.
London, United kingdom
On site
12-11-2025
Company background Company brand
Company Name
SoftNice
Job Title
Business Analyst (Guidewire Claims)
Job Description
Job Title: Business Analyst (Guidewire Claims) Role Summary: Design, create, and deliver training materials for both non-bureau and bureau users of Guidewire Claims. Facilitate rollout of training programs, support end‑users, and act as subject matter expert on GWCC and IPLM. Expectations: * Deliver high‑quality video tutorials and live demos. * Coordinate training schedules, content, and logistics. * Provide on‑site or virtual support during rollout. * Respond to SME inquiries and troubleshoot implementation issues. * Mentor trainers and ensure consistent knowledge transfer. Key Responsibilities: * Produce and edit instructional videos and application demos. * Develop training content: presentations, manuals, mock‑up screens. * Create a comprehensive training plan targeting end‑users. * Coordinate with stakeholders to schedule in‑person or virtual sessions. * Serve as a subject‑matter expert on GWCC and IPLM. * Provide post‑deployment support and documentation. * Track training effectiveness and gather feedback for improvement. Required Skills: * In‑depth knowledge of Guidewire Claims, GWCC, and IPLM. * Experience with video production and engaging demo creation. * Strong change management and project coordination skills. * Ability to simplify complex technical concepts for non‑technical audiences. * Excellent communication and stakeholder management. * Proficiency with LMS platforms and training delivery tools. Required Education & Certifications: * Bachelor’s degree in Business, Information Systems, or related field. * Guidewire Certified Professional or equivalent certification preferred. * Training or facilitation certification (e.g., ATD, Dale‑Dreyer) is a plus.
London, United kingdom
On site
25-11-2025
Company background Company brand
Company Name
SoftNice
Job Title
Infrastructure Technical Architect
Job Description
Job Title: Infrastructure Technical Architect Role Summary: Design, deliver, and sustain scalable, secure, and cost‑effective infrastructure solutions across on‑prem, cloud (AWS/Azure/GCP), and hybrid environments. Partner with engineering, security, operations, and business stakeholders to define architecture roadmaps, standards, and best practices. Expectations: Create and maintain architecture frameworks that drive performance, availability, security, and compliance. Lead transformation initiatives, automate delivery pipelines, evaluate new technologies, and mentor teams on architectural excellence. Key Responsibilities: - Design infrastructure solutions for cloud and on‑prem to meet performance, availability, security, and compliance requirements. - Define and maintain reference architectures, standards, and patterns for networking, compute, storage, virtualization, containers, and platform services. - Lead cloud migrations, platform consolidations, and modernization projects. - Collaborate with application architects, DevOps, and security teams to ensure integration, automation, and secure configuration of platforms. - Drive IaC and CI/CD implementation (Terraform, CloudFormation, ARM, Ansible) to reduce manual effort and improve consistency. - Evaluate new infrastructure products; conduct POCs and vendor assessments to recommend cost‑effective solutions. - Develop capacity planning, performance tuning, and cost‑optimization strategies; provide lifecycle management guidance. - Define and support disaster recovery, business continuity, backup, and high‑availability strategies. - Produce and maintain architecture artifacts (solution diagrams, runbooks, standards, technical proposals, ROI assessments). - Mentor and coach engineering and operations teams on architecture best practices. - Participate in incident reviews and post‑mortems to recommend architecture or process changes. Required Skills: - Proven experience designing and delivering enterprise infrastructure solutions across cloud and on‑prem environments. - Deep knowledge of at least one public cloud (AWS, Azure, or GCP) and cloud‑native services. - Strong networking (routing, switching, LB, VPN, DNS), virtualization (VMware, Hyper‑V), and storage expertise. - Experience with containers & orchestration (Docker, Kubernetes) and related tooling. - Proficiency in infrastructure automation and IaC (Terraform, CloudFormation, Ansible, ARM). - Familiarity with observability and logging (Prometheus, Grafana, ELK/EFK, Datadog). - Knowledge of security controls (IAM, network segmentation, encryption, vulnerability management). - Experience with high‑availability, DR planning, backup technologies, and capacity planning. - Excellent communication skills and ability to present architecture trade‑offs to technical and non‑technical stakeholders. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. - Preferred: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Professional Cloud Architect. - Additional certifications: TOGAF, Cisco CCNA/CCNP, VMware VCP, CISSP, CISM, HashiCorp Certified (or other DevOps/security certifications).
London, United kingdom
On site
02-12-2025