Euroimmun

www.euroimmun.de

1 Job

809 Employees

About the Company

As one of the world's leading manufacturers of medical laboratory diagnostics, Euroimmun stands for innovation. More than 3,800 employees in 17 countries develop, produce and market test systems to aid in the diagnosis of diseases, as well as software and automation solutions to perform and evaluate these tests. Our products are used in laboratories, hospitals, health authorities and academic institutions in over 140 countries to support diagnostics and research of autoimmune and infectious diseases, as well as allergies and genetic diseases. Follow us on: YouTube: www.youtube.com/user/EUROIMMUN Blog: www.euroimmunblog.de

Listed Jobs

Company Name: Euroimmun
Job Title: Dutch speaking Field Service Engineer
Job Description: **Job Title**: Dutch‑speaking Field Service Engineer **Role Summary** Provide on‑site installation, maintenance, repair, and user training for Revvity’s Life Science / Diagnostics instruments, with an initial focus on Reproductive Health Screening systems. Operate across Belgium and support regional customers as needed, ensuring high customer service standards, compliance with quality processes, and efficient field operations. **Expectations** - Deliver top‑tier technical support and training to users. - Meet or exceed service performance targets and documentation standards. - Manage spare parts inventory, tool calibration, and quality‑management procedures. - Act as a brand ambassador, communicating effectively with customers at all levels. - Maintain accurate and timely work‑order, expense, and vehicle logs. **Key Responsibilities** - Install, commission, and troubleshoot diagnostic instruments in client laboratories. - Conduct routine preventive maintenance on a monthly schedule. - Provide first‑line onsite user training on LSDx and related systems. - Review, update, and maintain service data bulletins, circuit diagrams, safety manuals, and procedures in line with the Quality Management System. - Coordinate spare part usage, inventory tracking, and rapid resolution of anomalies. - Verify calibration status of testing equipment and ensure tools meet operational requirements. - Complete work orders and associated documentation promptly; submit e‑learning, expense claims, and vehicle reports on time. - Support customers beyond Belgium when required, traveling as necessary. **Required Skills** - Fluency in Dutch/Flemish and English (written and verbal). - 3–5 years of field service or customer‑support experience in a high‑technology environment. - Strong knowledge of electronics and clinical instrument applications; experience with immunoassay, HCS, and liquid‑handling systems is advantageous. - Familiarity with prenatal and neonatal screening concepts and laboratory information systems (LIS). - Proficiency with Microsoft OS (XP/10/11), PC networking, and PC maintenance. - Excellent interpersonal, negotiation, and motivational skills. - Commitment to customer‑service excellence and quality compliance. **Required Education & Certifications** - Bachelor’s degree, HNC, or equivalent in Electronic Engineering plus foundational Chemistry/Biology. - Full driving licence. ---