- Company Name
- Quadient
- Job Title
- J202512008 SDR - Sales Development Manager
- Job Description
-
**Job title:** Sales Development Manager
**Role Summary:**
Lead and develop the NORAM SMB Financial Automation SDR team, ensuring the generation of qualified pipeline for AP/AR automation solutions through inbound, outbound, and account‑based strategies. Drive daily execution, coach SDRs toward high performance, and collaborate cross‑functionally with Sales, Marketing, and Operations to align territory, campaigns, and qualification frameworks in a hybrid work environment.
**Expectations:**
- 4+ years of B2B Sales Development experience; 1–2+ years managing SDR teams.
- Proven ability to coach, develop, and inspire high‑performing SDRs.
- Process‑oriented and disciplined in pipeline development across inbound, outbound, and ABM motions.
- Strong communicator, collaborator, and leader of remote/hybrid teams.
- Data‑driven mindset, leveraging insights to optimize outreach and qualification.
- Familiarity with finance technology, SaaS, and automation solutions is an advantage.
**Key Responsibilities:**
- Head a high‑performance SDR team focused on SMB and mid‑market financial automation in NORAM.
- Own execution of inbound, outbound, and ABM programs, ensuring alignment with sales territory and opportunity management.
- Deliver one‑on‑one coaching, performance reviews, and development plans for SDRs.
- Design and implement scalable personalization frameworks to improve outreach effectiveness.
- Partner with Sales to align territories, enable opportunity management, and close deals.
- Collaborate with Marketing and Demand Generation on campaign creation, messaging, and insights.
- Promote adoption of cadences, playbooks, and enablement tools (Salesforce, Salesloft, etc.).
- Monitor, report, and analyze activity, conversion, and pipeline performance; use data to identify gaps and drive improvement.
- Work with Global SDR Operations and AI Program Managers to implement new automation tools and ensure team readiness.
- Champion continuous learning, contributing to onboarding and training programs.
**Required Skills:**
- Leadership & coaching of SDR teams.
- Expertise in outbound, inbound, and ABM pipeline generation.
- Strong process design and operational discipline.
- Proficiency with Salesforce, Salesloft (or similar), LinkedIn Navigator, Orum, Gong; willingness to adopt AI‑driven tools.
- Excellent verbal and written communication; collaborative mindset.
- Data analytics skills for reporting and performance optimization.
- Ability to engage and motivate remote/hybrid teams, with empathy and high integrity.
**Required Education & Certifications:**
- Bachelor’s degree (preferred in business, marketing, or related field).
- Relevant certifications (e.g., Salesforce Certified Administrator, Sales Development Representative, or equivalent) are a plus.