Establishment Labs

www.establishmentlabs.com

2 Jobs

928 Employees

About the Company

Establishment Labs® (NASDAQ:ESTA) is a global medical technology company focused on improving patient safety and aesthetic outcomes, initially in the breast aesthetics and reconstruction market by designing, developing, manufacturing, and marketing an innovative portfolio of silicone gel-filled breast implants, branded as Motiva Implants®, the centerpiece of the MotivaImagine® platform. Motiva Implants® are produced at two FDA-compliant state-of-the-art facilities in Costa Rica and are currently approved for commercial distribution in over 70 countries through exclusive distributors or a direct salesforce. In March 2018, Establishment Labs® received approval for an investigational device exemption (IDE) from the FDA to initiate the Motiva Implants® clinical trial in the United States.

Listed Jobs

Company Name: Establishment Labs
Job Title: Payroll & Benefits Specialist (Part Time Fixed Term - Maternity Leave)
Job Description: **Job Title:** Payroll & Benefits Specialist (Part Time Fixed Term) **Role Summary:** Provide temporary payroll processing and benefits administration for EMEA and US employees during a maternity leave period. Manage employee records, ensure accurate payroll delivery, maintain compliance with legal and regulatory requirements, and coordinate benefit enrollment and termination. **Expectations:** - Part‑time coverage from February to September, with potential extension or conversion to full‑time. - Operate remotely, available for ad‑hoc inquiries and end‑of‑year reporting. - Demonstrate high level of accuracy, confidentiality, and proactive problem‑solving. **Key Responsibilities:** 1. Compile and maintain payroll data for EMEA & US, ensuring adherence to established processes. 2. Report payroll information to providers and accounting teams on schedule. 3. Handle new hire reporting to payroll and social security within legal timelines. 4. Serve as first point of contact for payroll inquiries and assist with accounting queries. 5. Support year‑end reporting and audit requests. 6. Administer employee benefit programs across EMEA, maintaining accurate provider records. 7. Manage company car contracts and benefit provider relationships. 8. Enroll starters and cancel leavers in a timely manner. **Required Skills:** - Prior payroll experience (France, Germany, Italy or Belgium desirable). - Familiarity with payroll & HRIS systems. - Strong analytical, communication, and organizational abilities. - Detail‑oriented, multitasking, and solution‑focused. - Fluent in English (written & oral). - Knowledge of GDPR and data protection regulations. - Ability to work independently and as a team player. - Multilingual proficiency preferred. **Required Education & Certifications:** - Bachelor’s degree in Accounting, Finance, Human Resources, or related field. - Payroll or HR certification (e.g., ACCA, CPHR) preferred but not mandatory.

Lacaussade, France

On site

04-12-2025

Company Name: Establishment Labs
Job Title: Customer Success Analyst
Job Description: Job Title: Customer Success Analyst Role Summary: Deliver high‑quality customer support for medical aesthetic products, handling order processing, invoicing, issue resolution, and logistics coordination, while collaborating cross‑functionally to drive satisfaction and process improvement. Expectations: - Maintain professional fluency in English, French, and Dutch. - Accurately process sales orders, invoices, and credit notes; track and resolve order discrepancies. - Manage order status communications, backorders, and replacements. - Coordinate pickups, shipping, and returns with logistics partners. - Work with Commercial, Supply Chain, and other Customer Success teams to exceed customer and internal goals. - Demonstrate meticulous attention to detail and strong organizational skills. Key Responsibilities: 1. Process, edit, and track sales orders, ensuring accuracy and timely fulfillment. 2. Generate and reconcile invoices, credit notes, and payment reports. 3. Respond promptly to customer inquiries about order status and resolve issues. 4. Follow up on backorders and propose appropriate replacement solutions. 5. Coordinate pickups and shipping logistics with customers and freight forwarders. 6. Resolve order discrepancies and collaborate with Supply Chain to guarantee on‑time delivery. 7. Partner with Commercial and Customer Success teams to identify improvement opportunities and share best practices. 8. Manage data in SAP/S4 and other database systems, maintaining high data integrity. 9. Prepare routine administrative paperwork and maintain detailed records. Required Skills: - Professional proficiency in English, French, and Dutch. - 2+ years of Customer Success or order fulfillment experience. - Strong knowledge of S4/SAP and inventory control processes. - Excellent attention to detail and organizational abilities. - Proficiency with MS Office (Outlook, Excel, Word); SAP experience a plus. - Database management and routine paperwork preparation skills. - Ability to build and sustain internal and external partnerships. - Effective communication and problem‑solving capabilities. Required Education & Certifications: - Minimum bachelor’s degree in Business, Supply Chain, or related field, or equivalent work experience. - No specific certifications required, but SAP or supply‑chain related certifications are advantageous.