Open Farm Pet

About the Company

As the leader in humanely raised and sustainably sourced pet food, Open Farm believes that high quality nutrition, animal welfare, sustainability, and transparency go hand in hand.  Headquartered in Toronto, Open Farm is one of the fastest growing pet food companies in North America and a certified B-Corporation. This accomplishment reflects our decade-long commitment to Doing Some Good for animals and the planet. We are on a mission to empower pet parents with high quality nutrition for pets, crafted from humanely raised and sustainably sourced ingredients. Open Farm offers a range of premium pet food products including dry and wet foods, bone broths, treats, freeze-dried raw, freshly crafted meals, and supplements. Formulated with a focus on environmental stewardship, animal welfare, and transparent sourcing, Open Farm gives pet parents ethical and sustainable choices for their beloved companions. We're also proud of our strong partnerships with leading animal welfare and sustainability certifications including Global Animal Partnership, Certified Humane, Ocean Wise, and the Marine Stewardship Council.

Listed Jobs

Company Name

Open Farm Pet

Job Title

Supply Chain Logistics Analyst (12 Month Contract)

Job Description

**Job Title:** Supply Chain Logistics Analyst (12 Month Contract) **Role Summary:** Manage end‑to‑end order processing, transportation, and warehousing for wholesale operations. Drive efficiency and continuous improvement through data analysis, carrier management, and inventory control. **Expectations:** - Deliver accurate, on‑time order fulfillment and transportation. - Maintain high customer satisfaction by resolving claims and shortages. - Continuously enhance logistics processes and key performance indicators. **Key Responsibilities:** - Process customer orders, communicate shortages, and coordinate delivery appointments with warehouses. - Investigate and resolve customer claims; recommend corrective actions. - Support new product launches with ISO compliance and logistics planning. - Manage transportation flows between suppliers, co‑manufacturers, distributors, and customers; track all shipments from pickup to delivery. - Arrange spot loads selecting carriers based on service and price. - Evaluate carrier performance and contract compliance monthly. - Prepare customs documentation for cross‑border shipments. - Generate freight RFP support data and actionable insights. - Conduct inventory transfers among internal storage facilities; maintain inventory accuracy. - Analyze distribution center inventory to reduce financial impact of short‑expiry stock. - Create and maintain logistics KPIs using TMS data; present findings in monthly customer touchpoints. - Lead and participate in cross‑functional process improvement projects. - Execute ad‑hoc tasks and projects for the Operations team as needed. **Required Skills:** - Proven logistics, inventory, and transportation experience. - Strong analytical skills and proficiency in Microsoft Office. - Experience with ERP systems (Netsuite, SAP) and Transportation Management Systems (TMS). - Effective written and verbal communication; teamwork orientation. - Detail‑oriented, accuracy focused, and self‑motivated to learn skills and tackle challenges. **Required Education & Certifications:** - Bachelor’s degree in Logistics, Supply Chain Management, Commerce, or related field. - APICS/ASCM or equivalent certification is an asset.

Toronto, Canada

On site

03-12-2025