Senior Aerospace Calorstat

1 Job

84 Employees

About the Company

Senior Aerospace Calorstat is a premier OEM & Tier 1 provider of build to spec assemblies and bellows systems. The main applications are flexible bellows joints for ducts, sensors, bellows for monitoring of controls and fluid reservoirs ensuring optimum performance in aerospace, nuclear, semi-conductors, ultra-vacuum and other high-tech industries. Worked materials includes titanium, stainless steel, nickel and copper alloys. We produce components for virtually every aerospace platform – including commercial jets, regional and business aircraft, military aircraft and vehicles and civil/military helicopters. Senior Calorstat products are found in very demanding environments. Senior Aerospace Calorstat is certified ISO 9001, ISO/EN 9100, ISO 14001, NADCAP welding. Senior Calorstat Aerospace is a leading manufacturer in the aerospace industry that has served its customers for over 80 years with a comprehensive array of engineering, manufacturing, and assembly services. Products Aerospace Ducting and joints Bellows & Seals Hydraulic & Fuel Systems Sensors & Regulation Systems

Listed Jobs

Company Name: Senior Aerospace Calorstat
Job Title: Customer Relationship Projet Manager (F/H)
Job Description: **Job Title** Customer Relationship Project Manager (F/H) **Role Summary** Lead the end‑to‑end customer RFP process and manage key external relationships for an aerospace division, ensuring alignment across internal functions (manufacturing, logistics, engineering, accounting). Act as primary liaison to resolve customer inquiries, drive contractual adherence, and support new business and NPI initiatives. **Expactations** - Deliver measurable growth in customer satisfaction and new business opportunities. - Maintain accurate RFP logs and contractual compliance. - Foster cross‑functional collaboration to meet production, quality, and delivery commitments. **Key Responsibilities** - Manage RFP lifecycle: review, filter, coordinate responses, and maintain a central log. - Manage customer expectations regarding production capacity, quality, On‑Time Delivery (OTD), and pricing. - Build and sustain relationships with senior stakeholders in customer organizations and internal Senior businesses. - Liaise with manufacturing, logistics, planning, engineering, and accounting to resolve status, delivery, and billing issues. - Coordinate and support in‑person customer visits and engagement sessions. - Assist in tactical/strategic planning for new business ventures and early‑stage NPI/project plans. - Attend cross‑functional meetings to align contractual lead times, demands, and deadlines. - Coordinate solution of contract modifications, customer inquiries, and problem resolution. - Conduct periodic customer satisfaction calls and maintain continuous contact. - Participate in cross‑divisional technology collaboration forums. - Support group strategic goals at times, collaborating with EVP – Strategy. **Required Skills** - Minimum 4 years in sales, customer service, or contract administration within a manufacturing setting. - Proven experience managing entire RFP processes and resolving customer issues. - Strong analytical ability to translate data into actionable countermeasures. - Excellent written and verbal communication; proficiency in PowerPoint and Excel. - High energy, urgency, customer‑centric mindset. - Ability to remain calm under pressure and effectively coordinate cross‑departmental actions. - Bilingual in English and French highly desirable. **Required Education & Certifications** - Bachelor’s degree (any discipline). - Minimum five years of relevant experience or equivalent combination. - Aerospace or industrial sector experience highly desirable.