Greenfly

About the Company

Greenfly is powering the future of fandom by automating the continuous flow of short-form digital media for sports and entertainment organizations. As a mission control for digital media operations, Greenfly's AI-powered platform provides real-time access to short-form digital media for staff, partners, athletes and talent. Greenfly automates digital media operations including content capture, collection, automated organization and distribution of digital media for both fan engagement and monetization. Greenfly has been powering sports and media brands since 2014 and has been awarded a Clio for its best-in-class AI Vision technology. Headquartered in Santa Monica, California, Greenfly has sales offices across the U.S., London and Paris. We believe that short-form digital media is the future of fandom, and we are leading the way.

Listed Jobs

Company Name

Greenfly

Job Title

CRM & Data Operations Manager

Job Description

**Job Title:** CRM & Data Operations Manager **Role Summary:** Lead the administration and continuous improvement of core business systems (primarily Salesforce) to ensure data integrity, drive actionable insights, and support cross‑functional revenue and analytics initiatives. **Expectations:** 3–5 years of experience in Salesforce administration, data operations, or revenue operations; detail‑oriented, process driven, able to work in a fast‑paced, cross‑functional environment. **Key Responsibilities** - Administer Salesforce: manage users, permissions, workflows, dashboards, and data hygiene. - Monitor and cleanse data across all core business systems. - Support system enhancements and evaluate future CRM transitions (e.g., Salesforce → HubSpot). - Coordinate approval requests for new systems/subscriptions, balancing cost and business need. - Partner with Finance to deliver accurate data for forecasting, commission tracking, payment terms, and revenue recognition. - Maintain standardized reporting on SaaS metrics: ARR, churn, retention, LTV, CAC. - Collaborate with Analytics & BI teams to ensure reliable data feeds into BI tools. - Build and optimize dashboards and reports for Sales, Customer Success, Marketing, Product, and Finance. - Identify and implement process improvements for reporting and system workflows. - Contribute to broader data operations initiatives, including ETL workflows, data validation, and system integrations. - Act as a liaison between business stakeholders and technical teams to translate reporting needs into system solutions. **Required Skills** - Hands‑on Salesforce administration; Salesforce Admin certification preferred. - Strong analytical skills; proficiency with Excel or Google Sheets. - Experience with SQL or BI tools is a plus. - Understanding of SaaS revenue metrics and reporting practices. - Excellent communication and ability to translate technical data into actionable insights. **Required Education & Certifications** - Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience). - Salesforce Administrator certification or equivalent credentials.

New york county, United states

On site

Junior

07-12-2025