Hermès

About the Company

A creator, artisan and seller of high-quality objects since 1837, Hermes is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermes cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal metiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

Listed Jobs

Company Name

Hermès

Job Title

CDD - Chargé de Communication Interne & Support ITSM (H/F)

Job Description

**Job Title** Internal Communication & ITSM Support (1‑Year Contract) **Role Summary** Support first‑line use of IT Service Management tools (PPM, Jira, etc.) while driving internal communication, project governance, and change management across the Supply Chain Operations department. **Expectations** - Deliver reliable ITSM support and maintain governance standards. - Ensure project methodologies, KPIs, and reporting are implemented and continuously improved. - Foster internal engagement through newsletters, training, and onboarding. - Coordinate cross‑functional meetings and keep projects on schedule. **Key Responsibilities** - Provide Level‑1 support for PPM, Jira, and other ITSM solutions; troubleshoot and document issues. - Monitor adherence to governance processes and project best practices. - Design, track, and report on project KPIs and road‑map milestones. - Create and disseminate internal newsletters, communication materials, and project updates. - Lead training sessions and change‑management activities; support onboarding/offboarding flows. - Coordinate transversal meetings (internal & external) and oversee activity alignment. - Continuously evaluate and enhance methodologies and reporting tools. **Required Skills** - Proficiency with ITSM tools: PPM, Jira, ServiceNow (preferred). - Strong communication, writing, and presentation abilities. - Experience in project governance, PMO or change‑management. - Advanced Excel and PowerPoint skills for reporting and dashboards. - Ability to train users, facilitate meetings, and manage stakeholder expectations. - Proactive problem‑solving and continuous improvement mindset. **Required Education & Certifications** - Bachelor’s (Bac+3) to Master’s (Bac+5) degree in Communication, Project Management, Information Systems, or related field. - Certifications in ITSM (ITIL), project management (PMP, Prince2), or communication preferred but not mandatory.

Pantin, France

On site

23-12-2025

Company Name

Hermès

Job Title

STAGE - Assistant(e) Supply Chain (H/F)

Job Description

**Job Title** Supply Chain Assistant (Intern) **Role Summary** Support the Supply Chain Manager and cross‑functional teams in monitoring performance, improving processes, and building KPI dashboards. Contribute to demand‑supply planning, supplier coordination, and project execution to ensure efficient end‑to‑end product flow. **Expectations** - Strong analytical and synthesis abilities; proactive problem‑solver. - Ability to work autonomously and collaboratively across departments. - Results‑oriented, meticulous, and adaptable to changing priorities. - Proficient with Excel and Power BI (data handling and visualization). **Key Responsibilities** - **Supply & Demand Planning**: Assist in calculating sell‑in/sell‑out forecasts, maintain order portfolio, propose commercial allocations, and optimize global shipment plans. - **Performance Monitoring**: Track component sourcing to finished‑goods distribution, enhance transversal reporting, flag production alerts (advances/delays) and assess distribution impact. - **Supplier Liaison**: Build procurement and production forecasts based on sales performance, act as a facilitator to resolve production disruptions. - **Project Management**: Drive continuous improvement of planning tools, coordinate project scope with MOA, maintain retro‑planning, monitor key milestones, analyze flow diagrams, identify improvement levers, and implement action plans. **Required Skills** - Analytical thinking and data‑driven decision making. - Effective communication and stakeholder management. - Cross‑functional teamwork and adaptability. - High level of autonomy and rigor. - Advanced Excel; working knowledge of Power BI (or similar BI tools). **Required Education & Certifications** - Currently enrolled in a Master’s program (Bac +5) with a specialization in Supply Chain, Logistics, Operations Management, or a related field.

Pantin, France

On site

24-12-2025

Company Name

Hermès

Job Title

STAGE - Assistant Communication Client (H/F)

Job Description

Job title: Assistant Client Communication Intern (H/F) Role Summary: Support the Client Communication team in planning and executing Parisian and international events, oversee creation of communication tools, coordinate with subsidiary teams, and manage administrative tasks. Expectations: * 6‑month full‑time internship, starting second semester 2026. * Based in Paris. * Demonstrated organization, discretion, and interpersonal skills. * Autonomous, adaptable, and responsive in an international environment. Key Responsibilities: * Assist in organizing client experience for events (run‑ups, hospitality, reporting). * Manage listings, hospitality arrangements, and event reporting. * Oversee production of communication assets (invitations, city guides, etc.). * Liaise with client communication teams across subsidiaries. * Track administrative items: quotations, budgets, and expense reconciliation. Required Skills: * Strong organizational and meticulous attention to detail. * Excellent verbal and written communication in English (bilingual). * Proficient with Microsoft Office, especially Excel and PowerPoint. * Discretion, professionalism, and high relational aptitude. * Ability to work independently and adapt to fast‑paced, global projects. Required Education & Certifications: * Current enrollment or recent graduate in Communications, Marketing, Event Management, or related field. * No specific certifications required; experience in event coordination or corporate communications preferred.

Paris, France

On site

24-12-2025

Company Name

Hermès

Job Title

STAGE - Assistant(e) Data Quality Analyst (H/F)

Job Description

**Job Title** Assistant(e) Data Quality Analyst (H/F) **Role Summary** Internship role supporting the Data Office’s Data & BI projects. Works under a senior project manager to gather requirements, produce functional specifications, assist in development, test, and training, and design and implement BI solutions. **Expectations** - Deliver end‑to‑end project phases within defined timelines. - Communicate effectively with business and technical stakeholders. - Demonstrate initiative, organization, and adaptability in a fast‑moving environment. - Contribute to the modernization of the company’s data landscape. **Key Responsibilities** - Collect and analyze business needs for improvement projects. - Write functional specification documents that formalize user requirements. - Collaborate with developers and data engineers on solution development. - Plan and support solution testing and user acceptance. - Create training materials and provide user training. - Design, develop, and deploy BI dashboards and reports. - Iterate on BI solutions based on feedback and business evolution. - Monitor adoption and provide ongoing user support. **Required Skills** - Strong written and verbal communication. - Project management fundamentals (planning, tracking, stakeholder management). - Basic understanding of BI tools (Power BI, Tableau, etc.). - Familiarity with data quality concepts and data governance. - Knowledge of supply‑chain processes and terminology. - Ability to translate technical details for non‑technical audiences. - Proactive, autonomous, and adaptable mindset. **Required Education & Certifications** - Current student at a business school or engineering school (Bachelors/Master’s level). - Prior internship or work experience in a production or consulting environment. - No specific certification required, but familiarity with data analytics or BI tools is a plus.

Pantin, France

On site

24-12-2025