Zinier

About the Company

Zinier is a leading Field Service Management platform with AI and low-code/ no-code automation that helps organizations to improve field operations, manage frontline workforce and maintain critical assets, thus helping to create a connected, sustainable and safe world. Guided by a deep understanding of the field work, Zinier helps orchestrate customizable workflows to allow organizations to stay in full control of and have complete visibility into their field operations, workforce, assets and customers. Our platform enhances productivity by automating scheduling, dispatching, and maintenance tasks while providing real-time tracking and intuitive mobile support for technicians and field operators. Scalable and user-friendly, our solution seamlessly integrates with existing systems, serving industries like telecommunications and fiber, utilities, energy, EV infrastructure, and manufacturing among others. Through a world leading pure play FSM Platform with AI and low-code/ no-code automation, Zinier empowers service delivery teams - and the people supporting them - to unlock their full potential. Our global customers realize cost savings through improved resource productivity, higher revenues through deeper customer relationships, and better employee engagement. Transform your field service operations with Zinier for optimized efficiency and superior service delivery!

Listed Jobs

Company Name

Zinier

Job Title

Solution Architect, UK

Job Description

Job Title: Solution Architect, UK Role Summary: Design and deliver scalable, customer‑centric SaaS solutions for field service management. Partner with stakeholders, product, and development teams to transform complex requirements into well‑structured technical designs, ensuring alignment with business goals and best implementation practices. Expectations: Build and maintain high‑quality architectural artifacts, guide solution scope and design, and provide post‑implementation support. Drive continuous improvement of product roadmap and delivery methodologies in an agile, global team environment. Key Responsibilities: - Analyze business and technical requirements, define solution scope, and document processes. - Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design. - Collaborate with product, development, and cross‑functional teams to create scalable, customer‑aligned solutions. - Define and maintain technical implementation documentation (e.g., LLDs, integration flows). - Evaluate, configure, and customize product features while ensuring integration and best‑practice implementation. - Troubleshoot technical issues, propose solutions, and provide post‑implementation support. - Contribute insights to continuously improve product roadmap and delivery methodology. Required Skills: - 6–12 years SaaS experience in professional services or client‑facing roles. - Proven experience in field service management (definition of system specifications, optimization opportunities). - Agile delivery experience; familiarity with JIRA, Confluence, or equivalents. - Strong technical knowledge of enterprise applications, workflows, integrations, databases. - Working knowledge of data models, JavaScript, JSON. - Creative problem‑solving for product gaps and business challenges. - Excellent communication in English; ability to engage stakeholders at all levels. - High attention to detail, reliability, and follow‑through. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, or related field (preferred). - Certifications in enterprise architecture, cloud platforms, or Agile methodologies are a plus.

London, United kingdom

Remote

Mid level

09-12-2025