TRIA
About the Company
TRIA is a founder-led organisation that accelerates digital transformation, unlocks technology potential, and gives your business a competitive advantage through end-to-end strategic consultancy services and recruitment solutions.
Whether you are looking to source talent and scale technology teams or deliver full projects to precise work packages and deliverables, TRIA aligns with your goals, minimises risk, and delivers you sustainable and meaningful services that drive results.
It’s our responsibility to use our position as a force for good and contribute to ongoing meaningful change, which is why we are proactive contributors to our local communities with educational and internship programmes, drive equality in technology through initiatives, ensure employee wellness, and operate carbon neutrally.
To learn more about TRIA, you can call us on 0117 332 7000 or email info@triarecruitment.com
Listed Jobs
- Company Name
- TRIA
- Job Title
- Service Delivery Manager
- Job Description
-
Role: IT Service Delivery Manager
IR35 Status: Outside
Rate: Up to £470/day
Location: Slough (On-site, 5 days per week)
Duration: 6-9 months
The Opportunity:
We are seeking an experienced IT Service Delivery Manager to lead the transformation of IT services within a fast-paced organisation. You will implement ITIL-driven best practices, streamline processes, and reduce incidents to establish a proactive, high-performing IT service function. This role includes mentoring a team member to take over ongoing service management responsibilities.
Key Responsibilities:
Lead IT service transformation and implement ITIL frameworks.
Design efficient processes with SLAs, OLAs, and KPIs.
Reduce incidents through root cause analysis and preventive measures.
Mentor and develop the IT team for sustainable operations.
Implement ITSM tools and ensure robust documentation.
Requirements:
Proven experience in IT service transformation.
Deep knowledge of ITIL v3/v4 frameworks.
Strong leadership and stakeholder management skills.
ITIL Foundation Certification required (advanced certifications a plus).
Slough, United Kingdom
On site
02-01-2025
- Company Name
- TRIA
- Job Title
- Solution Architect
- Job Description
-
Solution Architect
Bath/Hybrid (3 days a week)
£75,000 - £90,000 + Bonus & Benefits
Our client is a market leading B2B SaaS company who are looking for a Solution Architect to join their team as they look to scale their technology capability. You'll have the opportunity to join a small team working on growing out their solutions, being involved with end clients and working across a variety of projects.
You'll be a Solutions Architect coming from a background working across a variety of projects. You'll be able to demonstrate your ability in communicating effectively with stakeholders both internally and externally. You will also need to have a background working in a B2B environment with great understanding of APIs to assist with integrations.
We're looking for candidates who are comfortable with the below,
Experience working in a B2B/SaaS environment
Experience delivering Azure solutions
Great communication skills are required (Customer Facing)
If the above sounds of interest, then please apply for further information.
Bath, United Kingdom
On site
06-01-2025
- Company Name
- TRIA
- Job Title
- Business Applications Manager
- Job Description
-
Business Applications Manager
£50,000 - £65,000 + Benefits
Hertfordshire - Hybrid - 3 days per week
Our client is a well-established organisation who are looking for Business Applications Manager to join their new business applications team. You'll be responsible for overseeing the support and maintenance of all business applications.
You'll need to have proven experience working on business-critical applications including architecture, databases and software development methodologies. You'll also need to have experience working on managing a support team and liaising with external partners.
We're looking for candidates who are comfortable working with the below.
Experience managing business critical applications
Experience managing a support team and collaborating with external partners
Application architecture, databases and software development methodologies
If this sounds of interest, please apply for more information.
Hertfordshire, United Kingdom
On site
06-01-2025
- Company Name
- TRIA
- Job Title
- Second Line Support - SC cleared
- Job Description
-
Contract Second Line Support Engineer - SC Clearance required - Berkshire
£180 per day outside IR35
Our client is seeking an Security Cleared support professional to join their Technical Desk support team. You will handle incoming technical support incidents, requests and changes. You will be responsible for the management of a personal call queues, ensuring support services meet stated SLAs, provide updates and ensure ongoing customer/end user communication is maintained. You will be responsible for the resolution of tickets and calls ranging from simple password resets to complex server queries.
Key Responsibilities:
Responsible for 2nd line technical incident resolution and task management.
Adherence to all SLA's
ITSM ticket management and updates
Monitoring of security alerts
Managing user accounts for leavers, movers and joiners
Active Directory updates and changes
Creation/updating of supporting processes and or knowledge base articles
Involvement in service transition activities
Maintaining cover for Technical Desk at all times
Essential skills:
SC clearance
Knowledge of MS Cloud, Azure, O365 fundamentals
Active Directory administration
Use of ITSM toolsets
Strong Customer service skills, both written and verbal
Understanding of ITIL
Strong attention to detail
Available immediately
Please apply with CV.
Berkshire, United Kingdom
On site
07-01-2025