Defense.com™

About the Company

Defense.com is transforming the way businesses manage cyber security by allowing them to easily identify, prioritise and remediate threats. We help to simplify and solve the cyber security challenges facing organisations, allowing teams to protect their brand and assets against today’s evolving threat landscape. Businesses of all sizes rely on our solutions to protect, detect and respond to cyber threats.

Listed Jobs

Company Name

Defense.com™

Job Title

Tier 1 SOC Analyst

Job Description

Job Title: Tier 1 SOC Analyst Role Summary: Provide 24/7 threat detection, analysis, and response support for client and internal infrastructures. Manage incident triage, perform vulnerability reviews, and collaborate with senior analysts to refine SOC processes. Operate on a rotating shift schedule (7 am‑3 pm, 3 pm‑11 pm, 11 pm‑7 am). Expactations: • Execute duties in a client‑facing environment with strong communication skills. • Maintain high attention to detail while prioritising multiple tickets and incidents. • Demonstrate initiative and a proactive “can‑do” attitude in both independent and team settings. Key Responsibilities: - Monitor client and internal systems using SIEM tools, firewalls, IDS/IPS, and other security technologies. - Analyse and validate security events to confirm incidents. - Conduct proactive and reactive incident handling and appropriate escalation. - Review vulnerability assessments, document findings, and recommend remediation actions. - Tune and optimise security tools to meet best‑practice performance metrics. - Respond to customer tickets and emails with timely, effective assistance. - Collaborate with senior SOC analysts and stakeholders to mitigate threats. - Contribute to the continuous improvement of SOC processes, procedures, and workflows. - Stay current on emerging cybersecurity threats, trends, and best practices. Required Skills: - Prior experience in IT helpdesk, support, SOC, or related technical role. - Ability to manage and prioritise tickets and incidents. - Strong analytical and problem‑solving capabilities. - Proficiency with networking fundamentals and multiple operating systems. - Familiarity with SIEM platforms (Elastic, Splunk, LogRhythm, etc.), firewalls, and IDS/IPS. - Excellent written and verbal English communication. - High organisational skills and meticulous attention to detail. - Team‑player mindset combined with self‑direction. Required Education & Certifications: - Bachelor’s degree in Computer Science, Computer Networks, Information Security, or related discipline preferred but not mandatory. - Technical certifications (e.g., CompTIA Security+, CEH, CISSP) are advantageous but not required.

Stevenage, United kingdom

On site

10-12-2025