Quark Expeditions

About the Company

In 1991, adventurers Lars Wikander and Mike McDowell had a dream of visiting one of the few places on Earth they hadn’t explored: The North Pole. Once there, they were struck by its pristine beauty and inspired to share their experience with fellow explorers. Not long after this pioneering journey, Quark Expeditions launched their first-ever tourist transit of the Northeast Passage. Today, Quark Expeditions is all about polar adventures, specializing in expeditions to Antarctica and the Arctic. With a diverse fleet of small expedition ships that go where others can’t, we offer travelers unparalleled access to the most remote places on earth, filled with unforgettable off-ship adventures led by our experienced team of polar experts. The spirit of exploration runs deep in our polar pedigree, and we are passionate about creating life-changing experiences for our fellow polar explorers.

Listed Jobs

Company Name

Quark Expeditions

Job Title

Digital Product Manager

Job Description

Job Title: Digital Product Manager Role Summary: Drive digital revenue growth by optimizing website conversion, enhancing post-booking experiences, and aligning digital tools with business and guest needs. Collaborate cross-functionally to shape the digital guest journey. Expactations: Proven expertise in digital product management for e-commerce or consumer-facing platforms; fluency in requirements gathering, user research, and data-driven decision-making. Must advocate for users while balancing business goals. Collaborate globally across time zones and teams. Key Responsibilities: - Optimize website conversion rates by designing sales funnels, reducing friction points, and aligning with acquisition campaigns. - Develop post-booking tools (trip management portals, engagement features) to streamline guest support and on-ship experiences. - Partner with UX, tech, and analytics teams on user research, product documentation (PRDs), and agile delivery. - Act as the “voice of the guest” in digital planning, translating insights into actionable requirements for stakeholders. - Ensure quality control through feature reviews and sprint support. Required Skills: - Digital product management experience in e-commerce or consumer-facing products. - Requirements documentation and cross-functional collaboration across sales, marketing, tech, and creative. - User research expertise (interviews, usability testing). - Data analysis and conversion rate optimization strategies. - Cross-time zone project coordination. Required Education & Certifications: Not specified.

Toronto, Canada

Hybrid

30-12-2025