Orange

www.orange.com

7 Jobs

130,248 Employees

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan « Lead the future », built on a new business model and guided by responsibility and efficiency. « Lead the future » capitalizes on network excellence to reinforce Orange's leadership in service quality.

Listed Jobs

Company Name: Orange
Job Title: Head of Customer Base Management (Growth)
Job Description: Job title: Head of Customer Base Management (Growth) Role Summary: Owns and executes customer growth strategy, driving personalized campaigns and lifecycle initiatives to enhance ARPU, attachment rates, and cross‑sell opportunities. Leads cross‑functional teams to segment, target, and engage customers at key moments, optimizing retention and upsell outcomes through data‑driven insights. Expactations: Deliver measurable lift in customer value, maintain budget discipline, and report performance to senior leadership. Scale growth initiatives across channels, collaborate with analytics to refine targeting, and inspire a high‑performing campaign and lifecycle team. Key Responsibilities: - Design and lead personalized, one‑to‑one marketing campaigns to upsell, cross‑sell, and bundle products. - Use predictive analytics to identify high‑value moments and optimize engagement timing. - Coordinate with retention managers to align campaign prioritization and ensure consistent customer communication. - Track and report on metrics (ARPU, conversion, attachment rates) and conduct post‑campaign reviews to iterate actions. - Manage team budget, resource allocation, and financial targets. - Lead a multidisciplinary team of campaign, lifecycle, and analytics professionals. Required Skills: - Strategic thinking and data‑driven decision making. - Strong leadership, team motivation, conflict resolution. - Campaign management, customer lifecycle, and customer base management expertise. - Proficiency with data modeling, predictive analytics, and performance measurement. - Excellent written and verbal communication in English; additional fluency in French or Dutch preferred. Required Education & Certifications: - Master’s degree in Business, Marketing, Analytics or equivalent. - Minimum 5 years of progressive management experience in campaign and customer base management. - Proven experience in telecom industry is an advantage.

Company Name: Orange
Job Title: Campaign Performance Analyst
Job Description: Job title: Campaign Performance Analyst Role Summary: Analyze customer and campaign data to generate actionable insights that drive retention, cross‑sell, and upsell initiatives. Develop and maintain dashboards, perform deep‑dive analyses, and collaborate with cross‑functional teams to optimize predictive models and segmentation strategies. Expactations: • Deliver clear, data‑driven recommendations that influence customer value management decisions. • Maintain high‑quality data pipelines, ensuring accurate targeting and reporting. • Serve as the primary data liaison across marketing, CMS, BI, IT, and data science functions. • Communicate findings effectively to both technical and non‑technical stakeholders. Key Responsibilities: 1. Design, build, and update performance dashboards for retention, cross‑sell, upsell, and related campaigns. 2. Conduct detailed analyses of campaign performance and customer behavior to identify growth opportunities. 3. Collaborate with CMS, BI, IT, and data science teams to ensure robust data targeting, reporting, and flow. 4. Monitor customer movements and value dynamics using corporate dashboards and advanced analytics. 5. Partner with data science stakeholders to refine predictive models and customer segmentation. 6. Act as primary point of contact for analytics stakeholders across departments. Required Skills: • Advanced analytical skills; able to dissect complex datasets and translate findings into business actions. • Strong data visualization proficiency; expertise in Power BI, Tableau, or similar tools. • SQL with experience in enterprise databases; familiarity with BigQuery and Google Cloud Platform. • Knowledge of statistical or modeling tools (SAS, R, Python). • Business acumen in marketing, customer engagement, and basic financial metrics (profitability, budgeting). • Excellent written and verbal communication; presentation skills to influence decision makers. • Multilingual: Fluent in English and either French or Dutch (additional languages a plus). • Ability to work independently, prioritize multiple projects, and thrive in a fast‑paced environment. Required Education & Certifications: • Bachelor’s degree in Business, Economics, Marketing, Data Analytics, or related field (Master’s preferred). • Relevant industry certifications (e.g., Power BI, Google Data Analytics, SAS) are an advantage.

Company Name: Orange
Job Title: Post doc-Algorithmes de bandits pour la recherche de plus court chemin F/H
Job Description: **Job Title** Postdoctoral Researcher – Bandit Algorithms for Stochastic Shortest‑Path Optimization **Role Summary** Conduct original research on multi‑agent, communication‑enabled, and adversarial bandit algorithms for shortest‑path planning in stochastic industrial environments. Lead model development, simulation (SUMO), and real‑world validation on remotely‑controlled vehicle platforms as part of the ANR CANCUN project. Deliver scientific outputs and collaborate closely with a multidisciplinary research team. **Expectations** - Publish peer‑reviewed papers and present findings at conferences. - Provide code, simulation results, and algorithmic analyses. - Meet project milestones and contribute to deliverables for ANR CANCUN. - Maintain high standards of documentation, reproducibility, and academic integrity. **Key Responsibilities** 1. Design, analyze, and implement multi‑agent bandit algorithms for stochastic shortest‑path problems. 2. Integrate communication mechanisms between agents to accelerate convergence. 3. Model adversarial influences from human‑driven vehicles on travel times. 4. Conduct extensive simulations using SUMO and other network simulators. 5. Deploy and benchmark algorithms on an industrial vehicle testbed. 6. Produce technical reports, journal manuscripts, and conference submissions. 7. Collaborate with researchers in machine learning, telecommunications, and operations research. 8. Mentor and support graduate students and PhD candidates within the team. **Required Skills** - Expertise in reinforcement learning, Markov Decision Processes, bandit theory (single‑ and multi‑player). - Strong background in stochastic optimization, statistics, and mathematical modeling. - Proficient in Python and C++; experience with SUMO or similar traffic simulators. - Knowledge of mobile telecommunication network concepts and protocols. - Ability to write clear, concise scientific documentation in English. - Excellent teamwork and communication skills. **Required Education & Certifications** - PhD in Computer Science, Mathematics, Telecommunications, or related field. - (Alternatively) Master’s degree with additional research experience and strong publication record accepted on a case‑by‑case basis.

Lannion, France

Hybrid

03-12-2025

Company Name: Orange
Job Title: Postdoc Archi Description Language, modèle runtime pour Continuum Cloud2IoT
Job Description: **Job Title** Postdoctoral Researcher – Architecture Description Language for Continuum Cloud2IoT **Role Summary** Conduct advanced research to define and implement an Architecture Description Language (ADL) and runtime model for the Telco Cloud‑to‑IoT continuum. The focus is on enabling interoperable, geo‑distributed infrastructure management via digital twin technologies, contributing to the 5G Metaverse for Industry project. **Expectations** - Produce publishable research results and technical specifications. - Deliver a functional prototype of a digital twin synchronized with the continuum, hosted on the Thing'in platform. - Contribute to the broader research ecosystem through collaboration with industrial and academic partners. **Key Responsibilities** 1. Design and validate methodologies for extracting characteristics of the telco cloud‑to‑IoT continuum. 2. Develop an ADL (e.g., TOSCA, SIMAP, YANG) suited for runtime orchestration and interoperability. 3. Model the digital twin and implement synchronization mechanisms within the Thing'in framework. 4. Prototype and evaluate the digital twin prototype against real‑world edge and IoT scenarios. 5. Document architectural designs, experiment results, and provide recommendations for further development. 6. Publish findings in peer‑reviewed journals/conferences and present at industry workshops. **Required Skills** - Expertise in system modeling, distributed systems, and runtime architecture. - Strong programming experience (Python, Java, or equivalent). - Familiarity with ADL standards (TOSCA, SIMAP, YANG) and cloud orchestration tools. - Knowledge of digital twin concepts and IoT/cloud integration. - Ability to work independently, collaborate across multidisciplinary teams, and communicate in English and French (written and spoken). **Required Education & Certifications** - Ph.D. in Computer Science, Information Systems, or related field. - Demonstrated publication record in relevant domains. ---

Meylan, France

Hybrid

03-12-2025

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