Gopuff

About the Company

Groceries, Alcohol, Home Essentials & more.
Order in seconds, delivered in minutes.

Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world.

Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com.

Interested in joining our team? Learn more and see open roles here: https://gopuff.com/go/careers

Listed Jobs

Company Name

Gopuff

Job Title

Customer Relationship Management (CRM) Executive

Job Description

Job title: Customer Relationship Management (CRM) Executive Role Summary: Execute end‑to‑end multi‑channel CRM campaigns (email, push, in‑app) to drive customer engagement, retention and lifetime value. Leverage customer data for personalized messaging, automated journeys, and performance optimization. Expectations: Deliver high‑quality campaigns that meet key performance indicators, continuously refine strategies through testing and analytics, and support CRM tool enhancements. Key Responsibilities: - Plan, segment and launch email, push and in‑app CRM campaigns. - Build and optimize automated journeys using decision splits, delays, dynamic content, and entry/exit criteria. - Write engaging, on‑brand copy tailored to customer segments. - Conduct A/B tests, analyze results, generate insights, and share learnings to inform strategy. - Collaborate with growth, trading, category, and analytics teams to align CRM with trading moments and promotions. - Monitor campaign performance, generate reports, and recommend improvements. - Support CRM Lead in testing and implementing new CRM features and automation enhancements. Required Skills: - Minimum 2 years CRM, email or digital marketing experience (e‑commerce/retail preferred). - Hands‑on experience with CRM platforms such as Braze, Klaviyo, or Customer.io. - Strong analytical skills for audience segmentation and performance evaluation. - Basic HTML/CSS for email formatting tweaks. - Experience with A/B testing and customer journey optimisation. - Familiarity with data visualization tools (Looker, Tableau). - Excellent written communication and collaboration. - Commercial mindset, detail‑oriented, able to juggle multiple priorities in a fast‑paced environment. Required Education & Certifications: - Bachelor’s degree in Marketing, Business, Communications or related field (or equivalent experience). - Certifications in email marketing or CRM platforms are preferred.

London, United kingdom

Hybrid

Junior

04-01-2026

Company Name

Gopuff

Job Title

Founder's Associate - Growth

Job Description

Job Title: Founder's Associate - Growth Role Summary: Support the Senior Director of DTC and senior leadership in driving high‑impact growth initiatives for the UK business. Translate data insights into actionable strategies, manage cross‑functional collaboration, and oversee marketing budget allocation to accelerate customer acquisition, retention, and brand building. Expectations: - Deliver measurable growth results in a fast‑paced, high‑impact environment. - Exhibit strong analytical rigor, leadership, and influence across diverse stakeholders. - Act with bias for action, flexibility, and a collaborative mindset. Key Responsibilities: - Collaborate with senior leaders to develop and execute the UK growth strategy. - Conduct deep‑dive analysis of key performance metrics to identify opportunities and roadblocks. - Partner with Product, Finance, and Operations to align initiatives with business goals and solve complex problems. - Assist in managing and allocating marketing budgets, balancing aggressive growth with cost efficiency. - Lead strategic planning and reporting to senior leadership, ensuring clarity and actionable insights. Required Skills: - 1–3 years in high‑growth startup, consulting, or finance environments. - Strong analytical skills with the ability to translate data into actionable insights. - Excellent problem‑solving and bias for action. - Leadership and collaboration skills; proven ability to influence diverse stakeholders. - Experience in strategic planning and executive reporting. Required Education & Certifications: - Bachelor’s degree in Business, Finance, Marketing, or related field (certifications in data analytics or project management are a plus).

London, United kingdom

Hybrid

Fresher

08-01-2026

Company Name

Gopuff

Job Title

Lead Data Analyst, Category Development

Job Description

Job Title: Lead Data Analyst, Category Development Role Summary: Senior analytical leader driving data‑driven decision making for category performance, pricing, and market strategy, collaborating closely with EU leadership, data engineering, and customer insights teams. Expectations: - Deliver actionable insights that shape strategic and tactical decisions for EU category management. - Build, maintain, and scale data pipelines and analytical models to support pricing, customer behavior, and competitive analysis. - Mentor and coach junior analysts, elevate data literacy across cross‑functional teams. - Act as primary EU liaison with central analytics and data engineering functions. Key Responsibilities: - Design and implement measurement frameworks and experiments to assess category performance and customer impact. - Conduct complex quantitative analyses, uncover trends, and recommend actionable strategies for pricing and margin optimization. - Develop and maintain scalable data pipelines (ETL/ELT) and ensure reliable data quality for analytical consumption. - Create predictive models and tools that inform pricing strategies and competitive positioning. - Partner with Customer Insights to integrate market research findings into category strategy. - Lead data‑visualization efforts using BI platforms, deliver compelling stories to stakeholders. - Foster a culture of analytics adoption, providing training and support to enhance data confidence across teams. Required Skills: - 5+ years of analytics or data science experience, ideally in grocery, trading, marketing, or consumer products. - Strong statistical analysis, experiment design, and hypothesis testing skills. - Advanced SQL with experience on large datasets; proficiency in dbt strongly preferred. - Programming experience in Python or R; version control via GitHub. - Expertise in BI tools (Looker, LookML, Tableau, Power BI); Looker preferred. - Excellent communication, data visualization, and storytelling capabilities. - Demonstrated ability to translate data insights into business action. Required Education & Certifications: - Bachelor’s degree in Business, Mathematics, Statistics, or related quantitative field (preferred but not mandatory). - Proven certifications in SQL, BI tools, or data science are advantageous.

London, United kingdom

Hybrid

Senior

18-03-2026