- Company Name
- GreenState Credit Union
- Job Title
- IT Salesforce Administrator
- Job Description
-
Job title: IT Salesforce Administrator
Role Summary:
Active Salesforce administrator responsible for end‑to‑end implementation, configuration, upgrade, integration, and production support within a financial services environment. Ensures high availability, system security, and compliance while advising on best practices and driving process improvements.
Expectations:
- Deliver reliable, scalable Salesforce solutions that align with business objectives.
- Resolve technical issues swiftly, ensuring minimal downtime.
- Maintain vendor relationships and manage system upgrades, patches, and contingency plans.
- Communicate clearly with business units, developers, and support teams.
Key Responsibilities
- Configure, patch, upgrade, and perform release management for Salesforce.
- Manage integrations, data loads, and performance tuning.
- Provide production support: incident resolution, testing, DR support, and contingency planning.
- Coordinate with vendors on releases, fixes, and issue escalation.
- Gather requirements, design solutions, and oversee project delivery from concept to implementation.
- Document procedures, release notes, and knowledge base content.
- Execute change management activities and necessary approvals.
- Contribute to training materials and administrative tasks as required.
Required Skills
- Deep understanding of Salesforce platform, automation, security, and integration patterns.
- Strong problem‑solving and technical troubleshooting abilities.
- Excellent communication, stakeholder engagement, and collaboration skills.
- Self‑directed with the ability to manage multiple priorities in a regulated environment.
- Familiarity with banking data processing, imaging, or loan origination systems is an advantage.
Required Education & Certifications
- Bachelor’s degree in Computer Science, Information Systems, or equivalent professional experience.
- Five years of relevant experience in business applications within a financial institution.
- Salesforce certifications preferred: Advanced Administrator, Platform App Builder, System Architect, or Application Architect.
North liberty, United states
On site
Mid level
28-01-2026