Ignition Technology

About the Company

Ignition was established to help new and emerging technology vendors fast track their go-to-market strategy in a two-tier distribution model. Ignition focuses on choosing technology solutions that are complementary, or a refresh opportunity, for our channel partners. Having looked at a multitude of solutions in the last few years in the networking and security market we are a filter for new technology. Unlike other traditional distributors/VADs in the market we validate our technology choices by the people that make the buying decisions - end users. Ignition has a large community of enterprise end users that review and test new technology before we take it to channel. This is the only way to perform our due-diligence. Ignition is a channel only organisation.

Listed Jobs

Company Name

Ignition Technology

Job Title

Technology Operations Apprentice

Job Description

**Job Title:** Technology Operations Apprentice **Role Summary:** A Level 4 apprenticeship in Cyber Security or Artificial Intelligence that combines off‑the‑job learning with hands‑on support for internal IT systems. The apprentice assists hardware/software maintenance, resolves technical and security issues, and contributes to SOC and AI‑driven initiatives while advancing technical and professional capabilities. **Expectations:** - Complete apprenticeship curriculum and internal training modules. - Receive coaching from the Technology Operations Manager and collaborate with the Operations Team. - Demonstrate growth in technical knowledge, problem‑solving, and documentation skills. **Key Responsibilities:** - Respond to internal and external user enquiries, troubleshooting hardware, software, and network issues. - Provide technical support for infrastructure, Windows and Linux operating systems, and Microsoft Suite. - Investigate and resolve SOC‑generated alerts in collaboration with colleagues. - Assist in configuration, lifecycle, and maintenance of approved internal software. - Troubleshoot and minimise downtime across internal networks and systems. - Contribute to planning, testing, and implementation of AI‑driven and cybersecurity projects. - Create and maintain clear IT documentation, processes, and troubleshooting guides. - Stay updated on Cyber Security and AI trends to support continuous improvement. - Perform ad‑hoc duties as directed by the line manager. **Required Skills:** - Basic understanding of computer systems, networking fundamentals, and cyber security concepts. - Familiarity with Windows and Linux operating systems. - Ability to troubleshoot and resolve basic IT issues. - Proficiency with Microsoft Suite and general IT management tools. - Strong written and verbal communication. - Attention to detail. **Required Education & Certifications:** - GCSEs (or equivalent) at grade 4/C or above, including Mathematics, English, and preferably Science or Computing. - A‑levels (or equivalent Level 3 qualifications) in IT, Computing, Mathematics, or Science, or a Level 3 apprenticeship in a related field. - Equivalent work experience or a related Level 3 apprenticeship in IT or security. ---

Farnborough, United kingdom

Hybrid

26-02-2026