Trustpilot

www.trustpilot.com

12 Jobs

1,216 Employees

About the Company

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs.

Listed Jobs

Company Name: Trustpilot
Job Title: Principal Product Manager
Job Description: **Job Title** Principal Product Manager **Role Summary** Strategic, high‑autonomy Product Manager responsible for defining, owning, and delivering a trust‑and‑safety product line (KYC/KYB, fraud detection, anti‑abuse). Owns vision, roadmap, and monetisation while safeguarding platform integrity in a SaaS environment. Operates as an individual contributor with executive‑level stakeholder influence and cross‑functional delivery. **Expectations** - Own end‑to‑end product lifecycle: concept → launch → iterative refinement. - Deliver commercial growth and rigorous platform trust without compromising each other. - Engage ELT with concise, data‑driven updates and secure consensus. - Work autonomously, making high‑stakes decisions and driving strategy without people management. **Key Responsibilities** - Formulate long‑term product strategy and roadmap. - Lead backlog grooming, refinement, and sprint execution across engineering, data science, UX, and analytics teams. - Set & track customer adoption and monetisation targets, balancing revenue with trust metrics. - Design & implement automated systems for misuse detection, integrity enforcement, and identity verification. - Collaborate with cross‑functional squads to deliver features that mitigate fraud, abuse, and financial crime. - Provide executive updates, facilitate stakeholder alignment, and champion product direction. - Use A/B and multivariate testing to iterate and validate product decisions. **Required Skills** - 5+ years product management in Agile SaaS environment. - Strong commercial acumen with proven subscription/revenue model experience. - Strategic thinking, data‑driven decision making, and stakeholder management. - Expertise in trust & safety, fraud detection, anti‑abuse or financial crime product domains. - Knowledge of KYC/KYB verification processes highly desirable. - Excellent communication, consensus building, and executive presentation skills. - Proficiency in product analytics, experimentation, and UX‑focused iteration. **Required Education & Certifications** - Bachelor’s degree in Business, Computer Science, Engineering, or related field. - Product certifications (e.g., Certified Scrum Product Owner, Pragmatic Marketing) are a plus.

Edinburgh, United kingdom

Hybrid

Senior

13-11-2025

Company Name: Trustpilot
Job Title: Senior Machine Learning Engineer
Job Description: Job Title: Senior Machine Learning Engineer Role Summary: Lead the design, implementation, and operation of large‑scale ML infrastructure for Trustpilot’s MLOps team, collaborating closely with data science and engineering stakeholders to enable scalable, reliable model deployment and continuous improvement. Expectations: Own the end‑to‑end ML lifecycle from architecture to production; drive technical roadmap; act as a consulting bridge between data science and engineering; mentor cross‑functional teams on best practices; continuously assess and enhance existing ML systems. Key Responsibilities: - Design and implement ML infrastructure using advanced technologies (LLMs, MCP servers, Kafka, GCP). - Build and maintain streaming pipelines and high‑volume data processing for ML workloads. - Produce production‑grade ML models and pipelines, ensuring reliability, performance, and efficiency at scale. - Define architecture, APIs, and interfaces for data scientists working with production pipelines. - Lead technical decision‑making, roadmap planning, and cross‑functional delivery. - Mentor and educate colleagues on ML best practices and MLOps principles. - Identify opportunities for system optimization and implement continuous improvement initiatives. Required Skills: - Strong experience with containerisation (Docker/Kubernetes) and CI/CD in production ML environments. - Deep expertise in Python, streaming data, high‑volume data processing, and GCP. - Hands‑on knowledge of Kafka and scalable ML system design. - Ability to translate complex technical problems into value‑focused discussions with data scientists. - Proven leadership in architecture design and ownership of large‑scale ML infrastructure. - Excellent communication, presentation, and critical‑thinking skills. - Collaborative and constructive feedback‑oriented mindset. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field. - Relevant certifications in cloud platforms (GCP, AWS, Azure) and container orchestration preferred.

Edinburgh, United kingdom

On site

Senior

17-11-2025

Company Name: Trustpilot
Job Title: Senior Product Manager - Data Solutions
Job Description: Job Title: Senior Product Manager – Data Solutions Role Summary: Own and grow Trustpilot’s data product portfolio, guiding cross‑functional squads through discovery, roadmap, delivery, and iteration to deliver API‑based data products, visualisation tools, and cloud integration solutions that drive business value for customers and partners. Expactations: Deliver measurable customer and business outcomes through product strategy, execution, and continuous improvement; align technical capabilities with GTM plans; manage product lifecycle within an agile framework; influence data architecture, governance, and AI‑driven insights; communicate progress, risks, and metrics to senior leadership. Key Responsibilities: • Lead a cross‑functional agile squad (engineers, data scientists, applied AI, UX) to define and ship data products. • Define long‑term strategy for Trustpilot’s data platform, including APIs, visualisation, and integrations with Snowflake, AWS, Databricks. • Partner with engineering, sales, marketing, and external stakeholders to align product roadmaps with customer needs and go‑to‑market strategy. • Translate data & model outputs into productised insights in collaboration with data scientists and AI specialists. • Shape data modelling, schema, and governance to ensure scalability, quality, and reliability. • Build feedback loops with customers and partners to refine product-market fit and identify new opportunities. • Define and track success metrics (adoption, engagement, data quality) and drive data‑driven decision making. • Communicate vision, progress, and risks to senior leaders and cross‑functional teams. Required Skills: • Proven experience leading agile teams on customer‑facing data solutions (APIs, analytics platforms, AI‑driven products). • Strong product management fundamentals (discovery, roadmap ownership, stakeholder management, execution). • Ability to translate complex data capabilities into intuitive, high‑value product experiences. • Familiarity with modern data stack: data APIs, cloud data warehouses (Snowflake, AWS, Databricks). • Excellent communication skills for technical and non‑technical audiences. • Passion for emerging data and AI technologies. • Comfortable operating in fast‑moving, dynamic environments balancing tactical delivery with strategic vision. Required Education & Certifications: • Bachelor’s degree in Computer Science, Engineering, Business, or related field (Master’s preferred). • Product management certification (e.g., Certified Scrum Product Owner) is a plus.

London, United kingdom

Hybrid

Senior

20-11-2025

Company Name: Trustpilot
Job Title: Engineering Manager
Job Description: **Job Title** Engineering Manager **Role Summary** Lead a high‑performing team of 5‑8 engineers to design, build, and scale consumer‑facing features and technical infrastructure. Manage delivery against an aggressive product roadmap while driving engineering excellence, fostering professional growth, and maintaining cross‑functional alignment. **Expectations** - Proven experience transitioning from senior software engineering to people leadership. - Ability to execute on complex, high‑risk initiatives while balancing speed and quality. - Strong stakeholder management across product, UX, and cross‑team technical groups. - Commitment to pragmatic, customer‑centric decision‑making and measurable impact. **Key Responsibilities** 1. Build and mentor a motivated engineering team through clear expectations, regular 1:1s, and career development. 2. Own the delivery of major initiatives, ensuring timely release, scalability, and production readiness. 3. Partner with Staff Engineers, Engineering Managers, and Product/UX leaders to set technical strategy and roadmap alignment. 4. Identify, assess, and mitigate project risks, communicating dependencies and issues to stakeholders. 5. Champion sustainable engineering practices (code quality, testing, CI/CD) and culture of transparency, accountability, and trust. 6. Facilitate cross‑team collaboration, driving alignment and resolving ambiguities or trade‑offs efficiently. 7. Engage with external stakeholders and customers to inform product direction and technical solutions. **Required Skills** - Deep technical foundation: software engineering experience; proficiency in full‑stack/microservice development. - Cloud & infrastructure: AWS services, message queues (e.g., SQS), managed databases (e.g., DynamoDB). - Front‑end & mobile: modern JavaScript frameworks (React, Vue.js), experience with iOS/Android or cross‑platform development. - Agile methodology: Scrum, Kanban, or similar frameworks. - Strong communication and mentoring abilities; experience driving engineering culture and practices. - Analytical mindset with a focus on scalability, reliability, and performance. - Stakeholder management across multiple domains and levels. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related technical field (or equivalent experience). - Professional certifications are a plus: AWS Certified Solutions Architect, Certified Scrum Master, or similar.

Edinburgh, United kingdom

On site

21-11-2025

View 12 more jobs at Trustpilot