- Company Name
- adjoe
- Job Title
- Business Analyst
- Job Description
-
**Job Title**
Business Analyst
**Role Summary**
Support the Americas team of the Playtime ad unit by providing first‑line technical expertise, diagnosing data and technical issues, and driving process improvements. Collaborate with account managers, business stakeholders, and the global data team to enhance reporting, monitoring, and alerting systems.
**Expectations**
- Minimum 2 years of experience in data, AdOps, or Business Operations roles.
- Proven ability to manage cross‑functional projects and deliver actionable insights.
- Willingness to work remotely and engage with a global team.
**Key Responsibilities**
1. **Operations Support** – Act as the primary technical resource for the Americas unit, troubleshooting and resolving issues escalated by Account Managers and business partners.
2. **Investigations** – Use analytical skills to diagnose, prioritize, and resolve technical and data‑related challenges.
3. **Process & System Improvements** – Identify high‑impact opportunities to streamline data pipelines and operational workflows, partnering with the broader data team.
4. **Reporting & Monitoring** – Design, develop, and maintain dashboards, alerts, and reporting tools to support global operations.
5. **Knowledge Sharing** – Collaborate with team members, share best practices, and contribute to continuous learning.
**Required Skills**
- Advanced SQL (CTEs, joins, aggregations).
- Hands‑on Python for data manipulation and automation.
- Proficiency with BI/visualization tools (Power BI, Tableau, QuickSight, Streamlit, Superset, or similar).
- Familiarity with alerting systems, API integrations, and workflow orchestration (Airflow, dbt).
- Strong written and verbal communication, able to explain technical concepts to non‑technical stakeholders.
- Experience in AdTech or mobile app analytics is a plus.
- Cross‑functional collaboration experience with technical and business teams.
**Required Education & Certifications**
- Bachelor’s degree in Business, Computer Science, Data Science, Statistics, or related field, or equivalent work experience.
- Valid certifications in SQL, Python, or data analytics (e.g., Google Data Analytics Professional Certificate) are advantageous but not mandatory.