cover image
Riva International, Inc.

Riva International, Inc.

rivaengine.com

2 Jobs

120 Employees

About the Company

Riva is the trusted partner for organizations seeking to build stronger client relationships while streamlining operations. Our innovative solutions empower advisors to deliver personalized, compliant experiences at scale.

With seamless CRM integration, real-time client insights, and advanced data governance, Riva ensures every interaction counts. Serving financial services and other data-sensitive industries for over 15 years, we help businesses safeguard their clients, nurture lifelong relationships, and reclaim valuable time.

Join the 650+ enterprises worldwide who trust Riva to transform how they engage with their customers.

Listed Jobs

Company background Company brand
Company Name
Riva International, Inc.
Job Title
Intern C# Full Stack Developer
Job Description
Job Title: Intern C# Full Stack Developer Role Summary: Soon‑to‑graduate student in computer science, software engineering or related field to embed in an Agile development team. Responsibilities include full‑stack development, legacy migration, automated testing, and collaboration on product delivery for enterprise clients. Expectations: - Attend Riva Development Centre (Edmonton) at least 3 days/week. - Complete onboarding on Agile, secure coding, CI/CD, and domain knowledge. - Participate in design discussions, plan, deliver, and document work. - Follow coding, testing, and security best practices. Key Responsibilities: - Develop backend (C#, .NET 8) and frontend (HTML, CSS, JavaScript/ES6+) components. - Migrate legacy .NET 4.8 applications to .NET 8. - Write unit, integration, API, and end‑to‑end tests (NUnit, Jest, Playwright). - Refactor legacy tooling and internal apps. - Perform manual validation of new features. - Engage in code reviews, Agile ceremonies, and design discussions. - Collaborate with QA, product owners, and other developers. - Gain exposure to AI developer tools for efficiency. Required Skills: - Basic C#, .NET, SQL, NoSQL. - Front‑end fundamentals: HTML, CSS, JavaScript/ES6+, responsive design, Bootstrap. - OOD/OOP and common design patterns understanding. - Git & GitHub proficiency. - Agile process familiarity. - Strong communication, teamwork, adaptability, and eagerness to learn. Required Education & Certifications: - Second‑year student enrolled in a computing science diploma or degree program. - Minimum of one shareable GitHub project. ---
Edmonton, Canada
On site
Fresher
09-02-2026
Company background Company brand
Company Name
Riva International, Inc.
Job Title
Technical Support Specialist
Job Description
Job Title: Technical Support Specialist Role Summary: Provide remote, technical support for Riva Cloud and On‑Premises solutions worldwide, diagnosing and resolving customer issues, documenting work in Zendesk/Jira, and escalating complex cases. Expectations: - Respond to customer inquiries promptly and professionally. - Deliver remote installation, configuration, and troubleshooting of Riva products. - Maintain clear documentation and knowledge base resources. - Escalate issues as required and collaborate with senior staff. Key Responsibilities: - Handle first‑line support tickets and gather detailed issue information. - Remote installation and configuration of Riva Cloud and On‑Premises services. - Troubleshoot client, server, and web‑based application problems using screen‑share tools. - Document support actions and create development tickets in Jira. - Maintain and update knowledge base to enhance self‑service. - Prioritize multiple support requests and meet resolution deadlines. Required Skills: - ≥5 years customer service/support experience (help desk, service desk, pre‑sales, desktop or IT network support). - Proficient in Windows Server administration (IIS, .NET Framework, load balancing, Disaster Recovery). - PowerShell scripting and use of debugging tools (Fiddler, Developer Tools). - Ability to read C# logs, identify errors, and understand workflows. - Remote support experience with Zendesk, screen‑sharing, and remote desktop tools. - Strong written and spoken English communication. - Excellent time‑management, prioritization, and multi‑tasking skills. Required Education & Certifications: - Computing technology diploma, university or college degree; or equivalent. - Preferred certifications: Microsoft MCSA, Salesforce, AWS, or related industry credentials. ---
Edmonton, Canada
On site
Mid level
23-02-2026