The Core at Corby Cube

About the Company

The Core at Corby Cube is a registered charity and we have recently celebrated our 7th Birthday. In this time we have welcomed more than 300,000 audience members and participants to our town centre venue, and made a local economic impact of £16.8 million.

The Core at Corby Cube consists of three spaces. The Theatre seats 445 people on three levels- the main live programme takes place here with professional visiting companies, local amateur groups, schools and community organisations all regularly performing on the stage. We present music, comedy, dance, theatre and family shows and have recently seen visits from Sarah Millican, Northern Ballet Theatre, Rich Hall and The Searchers, to name a few. The Lab is a studio space suitable for smaller-scale shows and family activities. The Base is an underground workshop space which doubles as a training room, conference space and recording studio.

The Core continues to place huge importance on Creative Projects activity which reaches a diverse and broad range of our community, with a particularly strong focus on children, young people and families. We continue to build a national reputation for the innovation in our approach and commitment to ensuring that young people from all backgrounds can access our high quality programme. We offer free and subsidised places for all our Creative Project activities.

Listed Jobs

Company Name

The Core at Corby Cube

Job Title

Customer Service Assistant

Job Description

**Job Title:** Customer Service Assistant **Role Summary:** Provide exceptional front‑of‑house service at a live‑performance venue, welcoming audiences, ensuring a clean and safe environment, handling ticket checks, assisting with seating and complaints, and operating bar/retail sales. **Expectations:** Deliver consistent, high‑quality customer experience; adhere strictly to health & safety, data protection, and live‑performance standards; work flexible evenings, weekends, and bank holidays. **Key Responsibilities:** - Greet and assist diverse audiences, directing them to seats, toilets, bars, and exits. - Conduct ticket checks, seat latecomers efficiently, and resolve minor complaints; refer serious issues to management. - Perform safety and security checks, comply with fire/evacuation plans, and support first‑aid situations. - Maintain venue cleanliness, hygiene, and presentation; execute cleaning and sanitising protocols. - Operate bar and retail POS, promote current offers, and upsell products to enhance customer experience. - Prepare pre‑ordered items or drinks and keep service areas sanitized. - Participate in stock control: rotation, counting, deliveries. - Uphold corporate culture, health & safety policies, GDPR, equal opportunities, lone working, and safeguarding policies. - Provide occasional ad‑hoc tasks as directed by management. **Required Skills:** - Excellent communication, organisational, and interpersonal abilities. - Proactive, can‑do attitude with passion for guest service. - Ability to meet deadlines, perform under pressure, and adapt to changing crowds. - Basic knowledge of live‑performance environment and audience engagement. **Required Education & Certifications:** - Age 18+ (required for alcohol sale). - Food & Hygiene Certificate (desirable). ---

Corby, United kingdom

On site

Senior

03-02-2026