Walter Learning

About the Company

On recrute !! N'hésitez pas à aller sur notre site carrière https://walter-learning.com/career De nombreux postes à pourvoir en France mais aussi en Espagne et au Portugal ! Walter conçoit, produit et diffuse des formations en ligne à destination des professionnels. Nous souhaitons permettre à tous les professionnels de progresser, en approfondissant leurs connaissances et leurs compétences tout en s’ouvrant à de nouvelles perspectives professionnelles. Les formations Walter, c’est : Les meilleurs experts sur un sujet donné ; Une qualité audio-visuelle inspirée du cinéma documentaire ; Une approche pédagogique pensée pour le e-learning ; Un expérience d’apprentissage souple et accessible ; Un support apprenants accessible et humain, de l’inscription à la certification.

Listed Jobs

Company Name

Walter Learning

Job Title

Chargé de sélection en alternance F/H

Job Description

**Job Title** Apprenticeship Selection Officer (F/M) **Role Summary** Identify, evaluate, and onboard eligible candidates for apprenticeship programs. Serve as the primary contact for prospective trainees, ensuring seamless application processing, eligibility verification, and enrollment coordination. Utilize CRM and communication tools to manage applicant pipelines and achieve recruitment targets. **Expectations** - Meet or exceed quarterly candidate qualification and enrollment targets. - Maintain high-quality candidate experience through professional communication and empathy. - Adhere to corporate processes and data‑entry standards. - Collaborate with finance and admission teams for documentation and funding options. - Continuously improve application screening workflow. **Key Responsibilities** - Call and assess applicants who have applied via the school portal. - Verify eligibility against apprenticeship criteria. - Present training offerings and analyze individual projects to determine fit. - Guide eligible students through registration, collect required documentation, and schedule admission jury appointments. - Offer alternative funding solutions (CPF, proprietary funds) to ineligible candidates. - Log all interactions and status updates in Salesforce. - Use Diabolocom for outbound and inbound communication. - Provide feedback on candidate trends and process bottlenecks. - Support team metrics and reporting activities. **Required Skills** - Native‑level written and spoken French; additional language skills welcome. - Strong client‑relationship and communication abilities. - Empathy, calmness, and active listening. - Proven ability to work within clearly defined processes. - Goal‑oriented mindset with a results‑driven attitude. - Numerical fluency – comfortable handling data and tracking metrics. - Experience or interest in HR, recruiting, or education sectors. - Proficiency with Salesforce. - Familiarity with telephony or contact‑center platforms (e.g., Diabolocom). **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Human Resources, Education, Business Administration, or related field. - No mandatory certifications, but willingness to complete Salesforce training and related technical modules.

Marseille, France

On site

30-10-2025

Company Name

Walter Learning

Job Title

Téléconseiller F/H

Job Description

**Job Title:** TeleSales Consultant (Téléconseiller) **Role Summary:** Conduct B2C telephone sales of online training courses, converting prospects and inbound queries into enrollments. Identify learner needs, recommend appropriate programs, and assist with financing options while maintaining a strong customer experience. **Expectations:** - Meet or exceed monthly sales targets and conversion rates. - Deliver high‑quality service during every call. - Continuously deepen product knowledge and sales skills. - Maintain accurate records in CRM and generate regular activity reports. - Collaborate with team members to share best practices and drive collective success. **Key Responsibilities:** - Prospect new leads and qualify inbound inquiries. - Conduct consultative sales calls to understand learner objectives. - Recommend tailored training packages and explain benefits. - Present financing options and guide prospects through enrollment. - Cross‑sell additional courses to enhance learner journeys. - Follow up with prospects to close deals and achieve sales goals. - Record all interactions and sales activities in Salesforce/HubSpot. - Participate in ongoing training sessions to improve sales techniques. - Provide feedback on market trends and customer needs to the product team. **Required Skills:** - Excellent oral communication and active listening. - Proven telephone sales experience (experience preferred). - Strong persuasion and closing abilities. - Goal‑oriented mindset with a track record of meeting targets. - Team player with a collaborative attitude. - Adaptability to learn new tools quickly. - Proficient in Microsoft Office and CRM systems. - Fluency in French (both written and spoken). **Required Education & Certifications:** - High‑school diploma or equivalent (minimum). - No specific certifications required; relevant sales or customer‑service training a plus.

Aix-en-provence, France

On site

05-11-2025

Company Name

Walter Learning

Job Title

Customer Success Specialist F/H

Job Description

Job Title: Customer Success Specialist (F/H) Role Summary: Drive learner success across the Walter Learning platform by proactively coaching professionals and individuals through every stage of their training journey. Act as the primary point of contact, ensuring timely completion, providing support, and embodying the brand’s commitment to quality learning experiences. Expectations: - Manage a portfolio of learners, achieving or exceeding completion and engagement targets. - Serve as an ambassador of Walter Learning, reflecting brand values and maintaining a calm, empathic presence in all interactions. - Continuously deepen product knowledge to address learner concerns efficiently. Key Responsibilities: - Monitor learner progress and set clear completion milestones. - Identify at-risk learners, initiating tailored interventions to keep them on track. - Handle inquiries, troubleshoot issues, and coordinate with technical teams as needed. - Maintain organized workflows and adhere to established processes. - Communicate progress reports and insights to internal stakeholders. - Champion continuous improvement of learner support practices. Required Skills: - Native‑level proficiency in French (written and spoken). - Passion for customer experience, preferably with an interest in education or training. - Strong organizational skills and disciplined process adherence. - Excellent verbal communication, active listening, and empathy. - Calm, professional demeanor under pressure. - Result‑oriented mindset with a track record of meeting goals. Required Education & Certifications: - Bachelor’s degree or equivalent in education, communications, business, or related field. - Certifications in customer success, education technology, or coaching preferred but not mandatory.

Marseille, France

On site

06-11-2025

Company Name

Walter Learning

Job Title

Conseiller commercial en alternance F/H

Job Description

**Job Title:** Commercial Advisor (Apprenticeship) – Sales Consultant (M/F) **Role Summary:** Support the partner company’s sales growth by prospecting, analyzing client needs, managing a portfolio, and delivering tailored service proposals. Work closely with management to develop commercial strategies and ensure smooth execution of contracts and service delivery. **Expectations:** - Proactive attitude with strong client‑focus. - Ability to meet sales targets and handle multiple tasks autonomously. - Good communication skills, both written and verbal. - Curiosity, motivation, and willingness to learn commercial tools (e.g., Excel). **Key Responsibilities:** - Identify, analyze, and anticipate client needs. - Maintain and expand a designated client portfolio. - Assist management in commercial development planning and offer creation. - Promote and sell the company’s services. - Prepare, send, and follow up on quotations. - Conduct on‑site visits with clients. - Price and quote service packages. - Track service delivery, orders, and client satisfaction. - Manage client relationships throughout the sales cycle. **Required Skills:** - Strong interpersonal and customer service orientation. - Rigor, autonomy, and effective time‑management. - Proficiency with standard office software; Excel competency preferred. - Clear, concise communication in French and English (written and spoken). **Required Education & Certifications:** - High school diploma (Baccalauréat) or in the process of obtaining it. - Enrollment in Walter Learning’s apprenticeship program (required to attend interviews).

Draguignan, France

On site

11-11-2025