- Company Name
- STATION F
- Job Title
- CHEF(FE) DE PROJET DÉPLOIEMENTS EXPÉRIMENTÉ(E) H/F
- Job Description
-
Job title: Senior Deployment Project Manager (H/F)
Role Summary: Oversee end-to-end implementation of Klara’s SaaS solution for large enterprise clients, ensuring smooth transition to Customer Success and Support teams. Drive project planning, risk management, stakeholder engagement, and change adoption to achieve client success and adoption metrics.
Expectations: 5+ years of experience managing complex SaaS implementations; strong command of project management frameworks (e.g., PMI, Prince2, Agile); proven change‑management capability; excellent communication and stakeholder management; ability to deliver projects on time, within scope, and on budget.
Key Responsibilities:
- Design, plan, and execute detailed deployment plans, including milestones, deliverables, and success metrics.
- Lead workshops, configuration, training, testing, production launch, and post‑deployment activities.
- Manage risks, resource allocation, progress tracking, and reporting across cross‑functional teams.
- Develop and implement change‑management strategies to secure user adoption and overcome resistance.
- Act as primary client liaison, coordinating with internal sales, product, and engineering teams.
- Facilitate steering committee meetings and produce transparent project communication.
- Document client specifics, conduct handover to Customer Success & Support, and provide post‑deployment support.
- Continuously refine implementation methodologies, develop reusable templates, and share lessons learned.
Required Skills:
- Project management tools (Jira, MS Project, Asana, Trello, etc.).
- Stakeholder management and influence techniques.
- Change‑management methodologies (ADKAR, Prosci, Kotter).
- Workshop facilitation, presentation, and training delivery.
- Analytical skills for KPI tracking and performance analysis.
- Fluent in English; additional languages are a plus.
- Ability to travel as required for client onsite visits.
Required Education & Certifications:
- Bachelor’s degree in Business, Information Technology, or related field.
- Project management certification (PMP, Prince2, Agile Certified Practitioner) preferred.