cover image
HELPLINE

HELPLINE

www.helpline.fr

9 Jobs

2,097 Employees

About the Company

HELPLINE est acteur de la réussite de ses clients en facilitant l’usage du numérique auprès de l’ensemble des collaborateurs de l’entreprise, qui peuvent ainsi exploiter tout le potentiel du système d’information, mieux s’approprier leurs outils informatiques et se concentrer pleinement sur leur cœur de métier. Nos services comprennent : l’assistance et le support aux utilisateurs, le support applicatif, l’assistance fonctionnelle métier ainsi que le déploiement et la gestion des équipements IT. Dans une logique de partenariat durable avec ses clients, HELPLINE industrialise sa production à l’aide de processus éprouvés et d’innovations utiles (ou pertinentes), tout en maintenant la qualité de la relation humaine au cœur de ses dispositifs. Présent en Europe avec 11 sites en France et intervenant dans 23 pays, HELPLINE compte 2500 collaborateurs au service de plus de 200 clients. Elle affiche un CA de +200 M€ en 2024. HELPLINE fait partie d'Everience, groupe international de conseil et de services numériques augmentés, pionnier de la symbiose Homme-IA en entreprise.

Listed Jobs

Company background Company brand
Company Name
HELPLINE
Job Title
Chef de Projet Cybersécurité H/F
Job Description
Job Title: Cybersecurity Project Manager (M/F) Role Summary Lead and coordinate cybersecurity projects from initiation to closure, ensuring alignment with business objectives, compliance standards, and stakeholder expectations. Operate as the central point of contact for project governance, progress tracking, and risk management within a security-focused team. Expectations - Deliver projects on time, within scope, and according to defined quality standards. - Maintain clear communication with internal teams, project leaders, and security stakeholders. - Demonstrate a strong understanding of security practices, project management methodologies, and regulatory requirements. Key Responsibilities - Participate in project scoping, requirements definition, and risk assessment. - Coordinate project activities, monitor milestones, and validate deliverables. - Manage administrative prerequisites, approvals, and documentation. - Produce dashboards, KPI reports, and status updates for PMO and executive reviews. - Facilitate monthly Security Run Committee, project steering (COPIL), and SOP workshops. - Conduct project closure, compile minutes, and perform post‑implementation reviews. - Support continuous improvement of security governance and incident response processes. Required Skills - Proven project management experience in cybersecurity (minimum 3‑5 years). - Knowledge of identity and access management, privileged accounts, certificate management, and system authorizations. - Familiarity with Security‑by‑Design concepts for open source, cloud-native, data, and network environments. - Experience with security dashboards, flow protection, and compliance monitoring. - Strong analytical, organizational, and prioritization abilities. - Effective stakeholder engagement, team collaboration, and client‑service mindset. Required Education & Certifications - Minimum Master’s degree (Bac +5) or equivalent in Computer Science, Information Security, or Project Management. - Relevant certifications (e.g., PMP, Prince2, CISSP, CISM) preferred. ---
Annecy, France
On site
25-09-2025
Company background Company brand
Company Name
HELPLINE
Job Title
Chef de projet Cybersécurité - Lyon - H/F
Job Description
**Job Title:** Cybersecurity Project Manager **Role Summary:** Lead the end‑to‑end deployment of the NIS2 Directive across multiple European countries, ensuring project governance, cross‑functional coordination, and alignment with the overarching IT strategy while managing budget and resources. **Expectations:** - Deliver NIS2 compliance projects on schedule, within budget, and to defined quality standards. - Maintain continuous stakeholder engagement and clear communication across all levels of the organization. - Provide regular progress reports to senior management and ensure timely decision‑making. **Key Responsibilities:** - Define project scope, objectives, and governance framework. - Plan, schedule, and manage all project phases, including risk, change, and issue management. - Deploy NIS2 operationally in designated countries, coordinating with local teams, DSI, RSSI, business units, and external partners. - Serve as the technical reference point for the DSI, ensuring coherence between the project and the global IT strategy. - Drive change management activities: awareness sessions, training, and ongoing compliance monitoring. - Prepare, control, and report on the project budget; allocate resources efficiently. - Track compliance indicators, produce regular status updates, and highlight critical risks or opportunities. **Required Skills:** - Strong project management methodology (e.g., PMP, PRINCE2). - Significant experience managing cybersecurity or compliance projects. - Excellent organizational, prioritization, and analytical skills. - Proven ability to lead cross‑functional teams and manage stakeholder expectations. - Resilient, detail‑oriented, and proactive in problem solving. - Fluent in English (mandatory). **Required Education & Certifications:** - Master’s level degree (Bac + 5) or equivalent in IT, cybersecurity, engineering, or related field. - Relevant professional certifications preferred (e.g., PMP, PRINCE2, CISSP, CISM). - Experience in a freelance or independent contractor role is required.
Lyon, France
On site
09-10-2025
Company background Company brand
Company Name
HELPLINE
Job Title
Ingénieur IAM LDAP (Cloud & Sécurité) – CDI / FREE - H/F
Job Description
**Job Title:** IAM LDAP Engineer (Cloud & Security) – Full-time/Freelance **Role Summary:** Design, implement, and maintain IAM and LDAP solutions in hybrid cloud environments, ensuring alignment with cybersecurity standards and international collaboration. **Expectations:** Minimum 5 years of IAM experience, proficiency in LDAP, and cloud platform familiarity (GCP/AWS/Azure). Requires collaborative mindset and advanced English communication. **Key Responsibilities:** - Configure and support LDAP directory integrations for IT teams. - Manage application MCO on cloud platforms (versioning, monitoring, log analysis, security audits). - Test, deploy, and validate new features (Go/No-Go decisions). - Monitor international cybersecurity standards and industry updates. - Participate in on-call rotation with cross-functional teams. - Enhance IAM solutions using technical expertise and innovation. **Required Skills:** - IAM implementation (enterprise-level identity management). - LDAP solutions (e.g., Ping Directory). - Cloud platforms (GCP, AWS, or Azure). - Scripting (Python, Shell, or PowerShell). - Cross-team collaboration and problem-solving. - Advanced written/spoken English. **Required Education & Certifications:** - Bachelor’s/Master’s in Computer Science or related field. - IAM/LDAP certifications (e.g., CISM, CISSP, or PMP) preferred.
Marcq-en-barœul, France
On site
15-10-2025
Company background Company brand
Company Name
HELPLINE
Job Title
Développeur Full Stack expérimenté - Node JS/Vue JS H/F
Job Description
Job Title Full Stack Developer – Node.js / Vue.js (Exp) Role Summary Lead the technical redesign of the Quotation & Invoice module of a legacy C# application, building a modern architecture with Node.js back‑end and Vue.js front‑end. Expectations - Deliver quality code that meets functional and performance requirements. - Work collaboratively within a multidisciplinary project team. - Adhere to established coding standards and contribute to continuous improvement. Key Responsibilities - Participate in the technical re‑architecture of the Quotation & Invoice module. - Design, develop, test, and maintain Node.js API services and Vue.js components. - Integrate database solutions (SQL or NoSQL) and ensure data integrity. - Engage in code reviews, unit testing, and performance optimisation. - Implement best practices for security, scalability, and maintainability. Required Skills - Minimum 2 years of professional experience with Node.js and Vue.js. - Strong command of JavaScript and TypeScript. - Proficiency in building RESTful APIs, managing server‑side logic, and handling asynchronous operations. - Expertise in Vue.js: component architecture, state management, and reactive UI patterns. - Knowledge of relational (SQL) and/or document (NoSQL) databases. - Familiarity with C# beneficial for understanding legacy code. - Excellent teamwork, communication, and self‑directed problem‑solving abilities. Required Education & Certifications - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience). - No mandatory certifications required.
Marcq-en-barœul, France
On site
Junior
04-11-2025