NEC Software Solutions (India)

About the Company

We help our customers get better outcomes and transform their businesses. By leveraging our knowledge and experience, we bring innovation and technology efficiency.

We work with diverse industry verticals which include publishing, media, financial services, retail , healthcare and technology companies around the world.

Our customers range from two-person startups to $bn listed companies.

Listed Jobs

Company Name

NEC Software Solutions (India)

Job Title

Technical Architect

Job Description

**Job Title:** Technical Architect **Role Summary:** Designs and maintains technical architecture for corporate platforms and business solutions across data‑centres and public‑cloud environments. Works closely with stakeholders to translate business needs into scalable, reliable, and secure designs, while providing guidance during implementation and contributing to technology road‑maps. **Expectations:** - Deliver high‑quality architecture designs aligned with enterprise framework and business requirements. - Participate actively in peer reviews and present designs to technical assurance bodies. - Support implementation teams through knowledge transfer and hands‑on assistance. - Evaluate and recommend technology options that satisfy functional and non‑functional criteria. - Continuously update expertise on emerging technologies, security threats, and industry standards. **Key Responsibilities:** - Produce technical architecture designs for on‑premise and cloud solutions. - Conduct and contribute to peer review processes to ensure design consistency. - Present and defend architecture proposals to the Technical Assurance Board. - Provide guidance and occasional hands‑on support during solution implementation. - Assess architectural alternatives and recommend optimal solutions. - Contribute to technology road‑maps and research new/existing technologies for controlled adoption. - Maintain up‑to‑date knowledge of NEC technologies, industry trends, and security best practices. **Required Skills:** - Proven experience creating technical architecture designs in SME environments. - Strong understanding of non‑functional requirements (performance, scalability, security, availability). - Working knowledge of compute, networking, storage, and virtualization technologies (e.g., VMware, Hyper‑V, server/desktop virtualization). - Familiarity with network devices (switches, firewalls) and SAN storage solutions. - Solid security awareness; ability to embed protection measures into designs. - Excellent interpersonal and influencing skills for collaboration in both individual and team settings. - Effective time‑management and ability to handle multiple concurrent projects. - Self‑motivated learning attitude for emerging technologies and security threats. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience). - Relevant architecture or cloud certifications (e.g., TOGAF, AWS/Azure/OCI certification, VMware Certified Professional) and ITIL/ISO/ISO‑27001 knowledge are advantageous but not mandatory.

England, United kingdom

On site

10-11-2025

Company Name

NEC Software Solutions (India)

Job Title

Client Service Manager

Job Description

**Job Title:** Client Service Manager **Role Summary:** Oversee day‑to‑day delivery of contracted IT/IS services for assigned customer accounts. Ensure all service levels meet SLAs, act as the primary escalation point, maintain senior‑level client relationships, produce performance reports, calculate service credits, and drive continuous improvement through Service Improvement Plans. **Expectations:** - Deliver services in line with contractual SLAs and performance targets. - Serve as the single point of contact for escalations and client communication. - Travel to London as required; reside within a commutable distance. - Foster strong relationships with senior client stakeholders and identify upsell opportunities. **Key Responsibilities:** - Manage end‑to‑end service delivery and validate that quality standards are met. - Develop and maintain detailed Customer Account Plans and service metrics. - Produce Service Performance Reports and lead Customer Service Reviews. - Calculate and apply Service Credits where applicable. - Coordinate cross‑functional teams to document, monitor, and improve services. - Escalate incidents to appropriate service teams ensuring resolved outcomes. - Oversee acceptance of new or modified services into production and ongoing SLA management. - Communicate clearly with clients and internal teams, ensuring alignment with business-critical processes. - Identify and pass new revenue opportunities to Sales Account Managers. - Manage risk to defined acceptance levels and minimize Service Credit liabilities. **Required Skills:** - Strong written and oral communication. - Analytical and problem‑solving abilities. - Experience with IT Service Management tools (e.g., ServiceNow, Jira). - Proven ability to produce service management documentation and reports. - Excellent business relationship and stakeholder management skills. - Remote working experience. **Required Education & Certifications:** - Bachelor’s degree (or equivalent) in Engineering or related discipline. - ITIL Foundation V3 (minimum); V4 certification preferred.

Nottingham, United kingdom

Hybrid

02-12-2025

Company Name

NEC Software Solutions (India)

Job Title

Share to WeChat

Job Description

**Job Title:** Data Migration Engineer **Role Summary:** Design, develop, and execute large‑scale data migration initiatives within public sector environments. Lead end‑to‑end ETL processes, ensuring accurate, secure, and compliant data transfer from legacy systems to target platforms, while driving data quality and stakeholder alignment. **Expectations:** - Deliver migration projects on schedule and within scope. - Own all technical tasks: extraction, transformation, validation, and deployment. - Communicate risks, blockers, and status updates proactively to business, technical, and QA teams. - Maintain rigorous documentation and adhere to data governance, security, and regulatory requirements. **Key Responsibilities:** - Architect and implement ETL workflows for legacy‑to‑target data migration. - Write and optimise complex MySQL queries for extraction, transformation, and validation. - Apply comprehensive data quality framework (accuracy, completeness, consistency, timeliness, validity, uniqueness, integrity) throughout the migration lifecycle. - Conduct data profiling, cleansing, and QA checks; provide actionable feedback to QA testers. - Translate business requirements into data transformation rules and mappings. - Maintain clear documentation of migration logic, data mappings, quality checks, and testing outcomes. - Facilitate UAT support and resolve data‑related defects. - Ensure compliance with data governance, security (UK NPPV3 clearance), and regulatory mandates. - Collaborate with business analysts, developers, architects, and case‑management system owners to align technical solutions with business needs. **Required Skills:** - Strong experience in large‑scale public sector data migration projects. - Advanced SQL development in MySQL; proficiency in query optimisation. - Solid knowledge of ETL concepts, data transformation, and workflow design. - Practical application of data quality dimensions and validation techniques. - Familiarity with case‑management systems and their data structures. - Excellent problem‑solving, ownership, and independent work capabilities. - Stakeholder engagement, risk reporting, and QA support experience. - UK NPPV3 Security Clearance with at least 12 months remaining. **Desirable Skills (Optional):** - Oracle database experience. - Data modelling, warehousing, or integration tool expertise. - Agile project delivery experience. - Azure Data Factory proficiency and Azure cloud exposure. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or related field. - Proven UK NPPV3 Security Clearance at least 12 months remaining. - Relevant data migration or ETL certifications (e.g., Microsoft Azure Data Factory, Informatica, SQL Server Integration Services) are advantageous.

Great work, United kingdom

On site

16-12-2025

Company Name

NEC Software Solutions (India)

Job Title

Product Specialist – ITSM Platform

Job Description

**Job Title:** Product Specialist – ITSM Platform **Role Summary:** Takes ownership of an enterprise IT Service Management platform (Ivanti or equivalent), designing, configuring, and optimizing it to support ITIL v4‑aligned services and ISO 20000 compliance. Works cross‑functionally with stakeholders and provides technical leadership, mentorship, and continuous improvement initiatives. **Expections:** - Deliver scalable, secure ITSM solutions that meet business and regulatory requirements. - Maintain and evolve the platform architecture, ensuring high availability and performance. - Drive process improvement and KPI monitoring to enhance service quality. - Lead and mentor distributed teams, fostering best practice adoption. **Key Responsibilities:** - Own the ITSM platform lifecycle from design and configuration to optimization. - Configure workflows, dashboards, reports, and database schemas to support business needs. - Ensure alignment with ITIL v4 and ISO 20000, maintaining documented procedures for certification. - Monitor performance, define KPIs, and report on service effectiveness. - Mentor team members across multiple geographies. - Collaborate with process owners and stakeholders to deliver end‑to‑end ITIL‑aligned services. - Implement continuous improvement strategies and recommend new tooling solutions. - Manage relationships with internal teams and external vendors. - Produce and maintain OLA documentation and reporting. **Required Skills:** - Proven experience managing or providing technical expertise on an enterprise ITSM platform (Ivanti, ServiceNow, BMC Remedy, Cherwell, etc.). - Deep understanding of ITIL v4 practices and ISO 20000 compliance. - Strong technical architecture skills, including database schema design. - Excellent stakeholder communication and management. - Analytical mindset with problem‑solving focus and continuous improvement orientation. - Ability to balance short‑term priorities with long‑term strategic goals. **Required Education & Certifications:** - ITIL v4 Foundation certification. - Eligible for NPPV Level 3 + SC clearance. - (Desirable) ITIL v4 Intermediate certifications.

Hartlepool, United kingdom

On site

19-12-2025