Groupe Barrière

About the Company

Founded in 1912 by François André, the Group has grown over the years under the successive stewardships of Lucien Barrière, Diane Barrière-Desseigne and Dominique Desseigne to become France’s leading casino operator, a standard-setter in the luxury hotel sector and a global player in the leisure and entertainment sectors.
Barrière has designed unrivalled offers in the field of high-end leisure, founded on a commitment to operational excellence, service quality and French art de vivre. The Group today operates 33 Casinos Barrière (including one opening soon in Abidjan), 16 Hôtels Barrière (a majority are 5-star, including one under construction in Courchevel ) and more than 120 restaurants and bars, including the famous Fouquet’s in Paris (with branches in Marrakesh, Cannes, Toulouse and La Baule). It also stages more than 3000 shows and events every year. With more than 6000 employees, the Group posted earnings of €1.21 bn for the financial year to 31st October 2015.
Barrière has an excellent reputation in the catering industry and serves more than 2 million meals each year. With twelve spas (in Cannes, Courchevel, Deauville, Dinard, Enghien-les-Bains, La Baule, Lille, Marrakech, Paris and Ribeauvillé), one thalassotherapy centre in La Baule, one balneotherapy centre in Ribeauvillé, three golf and two tennis clubs (with more than 32 clay courts), Barrière is also an established name in the well-being and sport sector. The Group is well known for its chain of resorts located in internationally-renowned tourist destinations.

Listed Jobs

Company Name

Groupe Barrière

Job Title

Stage Réservations

Job Description

**Job Title** Reservation Intern (Hospitality) **Role Summary** Assist the Reservations Team in managing guest bookings for a 5‑star luxury hotel. Provides front‑line support across multiple channels while learning industry‑standard reservation systems, upselling techniques, and inter‑departmental coordination. **Expectations** - Complete training in hotel reservation processes and systems. - Deliver courteous, personalized service to guests and internal partners. - Demonstrate adaptability, reliability, and a proactive approach to service excellence. **Key Responsibilities** - Guide guests in booking decisions, applying upselling strategies to increase revenue. - Enter and manage reservations via telephone, email, and online channels. - Track reservation status, resolve discrepancies, and maintain accurate guest records. - Collaborate with the Reservations Manager to monitor occupancy, forecasting, and availability. - Promote hotel amenities and services to anticipate guest needs. - Communicate with Front Office, Concierge, and other departments to ensure seamless guest experience. - Support daily operational tasks such as preparing booking reports and updating reservation databases. **Required Skills** - Strong interpersonal and communication skills (verbal and written). - Basic computer literacy and proficiency with reservation/CRM software. - Ability to handle multitasking, prioritize tasks, and work under pressure. - Positive attitude, professionalism, and a keen eye for detail. - Willingness to learn and adapt to new procedures. **Required Education & Certifications** - Current student in hospitality, tourism, business, or related field (preferred). - No specific certifications required; completion of a hospitality or customer‑service course is a plus.

Paris, France

On site

11-03-2026

Company Name

Groupe Barrière

Job Title

Hôte / Hôtesse d'accueil Contrôleur des entrées

Job Description

**Job title** Reception Host / Entry Control Officer **Role summary** Open and manage access to a high‑end casino club, ensuring all guests are greeted in accordance with group standards, identities verified against legal requirements, and promoted marketing and loyalty programs. Operate as part of a six‑member front‑of‑house team under the supervision of the Reception Supervisor, covering day and night shifts. **Expectations** * Deliver a consistently professional and courteous guest experience. * Maintain strict adherence to regulatory identity‑verification procedures. * Actively promote current promotions, loyalty cards, and table‑game offerings. * Support collective team objectives and maintain a smooth reception flow. **Key responsibilities** * Welcome arriving guests using the group’s hospitality protocol. * Verify identification documents and ensure compliance with local and national legislation. * Explain club policies, membership benefits, and current promotions to patrons. * Manage the loyalty card programme and other member incentives. * Coordinate with gaming staff to communicate ongoing events and table availability. * Handle incidents of non‑compliance or customer complaints with discretion and professionalism. * Maintain accurate logs of entry and related activities daily. **Required skills** * Excellent interpersonal and communication skills. * Strong presentation and personal grooming. * Attention to detail, rigor, and confidentiality. * Commercial acumen – ability to upsell and promote club programmes. * Team‑oriented mindset and adaptability to shift work (day/night). **Required education & certifications** * Clean criminal record and European nationality (mandatory for ministerial approval). * No formal academic qualification specified; on‑the‑job training provided. ---

Paris, France

On site

13-03-2026

Company Name

Groupe Barrière

Job Title

ASSISTANT CLIENTELE F/H

Job Description

**Job Title:** Customer Service Assistant (Casino) **Role Summary:** Provide high‑quality front‑line service to casino patrons, promote customer loyalty, and support floor operations. Act as the primary point of contact for guests, offering guidance on slot‑machine use, ensuring a clean and functional gaming environment, and assisting with on‑site commercial initiatives. **Expectations:** - Deliver courteous, attentive service at all times. - Build and maintain strong relationships with guests to encourage repeat visitation. - Uphold compliance with gaming regulations and obtain required ministerial permit. - Work flexible hours, including evenings and weekends, in a fast‑paced entertainment setting. **Key Responsibilities:** - Greet and assist customers, answering questions about slot‑machine operation and casino services. - Promote and support promotional campaigns and on‑floor commercial activities. - Monitor and report any technical issues with gaming equipment; coordinate with maintenance to ensure optimal operation. - Maintain cleanliness, ambiance, and safety standards of the gaming floor. - Record and process customer feedback, escalating issues as needed. - Contribute to team objectives and collaborate with supervisors and other departments. **Required Skills:** - Proven customer‑service experience, preferably in retail or hospitality. - Strong communication and interpersonal abilities; pleasant demeanor and professional appearance. - Ability to work autonomously while adhering to procedures and schedules. - High level of rigor, organization, and attention to detail. - Dynamic, proactive, and team‑oriented attitude. - Availability for rotating shifts, including night and weekend hours. **Required Education & Certifications:** - Minimum secondary education (high school diploma or equivalent). - Valid French ministerial gaming permit (or ability to obtain one). - No specific higher‑education degree required.

Royan, France

On site

13-03-2026