Adler & Allan

About the Company

Adler & Allan provides environmental and energy infrastructure services to reduce the risk of pollution, operational downtime, profit loss and reputation damage. Through the management and maintenance of assets, we support the ESG, CSR and sustainability ambitions of our customers.

Our national network of engineers make us the first-choice environmental partner to expertly manage assets through the full life-cycle, including design, planned preventative maintenance, upgrade, decommissioning and energy transition.

When the worst happens, we respond to environmental emergencies 24 hours a day, 365 days a year.

Listed Jobs

Company Name

Adler & Allan

Job Title

Junior Client Services Executive

Job Description

**Job title** Junior Client Services Executive **Role Summary** Support the full lifecycle of customer enquiries and opportunities, from initial contact and quotation through to job scheduling, completion, and after‑care. Manage CRM updates, coordinate with internal teams, facilitate customer onboarding, chase purchase orders, and produce reporting to drive service excellence. **Expectations** - Deliver high‑quality, timely service in a fast‑paced environment. - Maintain accurate, up‑to‑date data across CRM and internal systems. - Demonstrate proactive, solution‑focused communication with customers and internal stakeholders. - Prioritise tasks effectively and adapt to changing workloads. **Key Responsibilities** 1. Answer incoming customer calls, log enquiries accurately in CRM. 2. Progress opportunities from quotation to completion, ensuring contract compliance. 3. Source job details from depots, service centres, and subcontractors. 4. Update or maintain CRM and Focal Point systems daily. 5. Produce weekly reports on open opportunities for Depot Managers. 6. Raise purchase orders for suppliers and subcontractors. 7. Support onboarding of new customers, liaising with Quality and Credit Control. 8. Manage and update client portals. 9. Distribute weekly spill‑response paperwork and chase related POs. 10. Collect NPS scores and other customer satisfaction metrics. 11. Cover for team members during absences. 12. Complete all administrative tasks promptly. 13. Attend meetings and training sessions as required. **Required Skills** - Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher). - Excellent written and verbal communication. - Ability to navigate CRM systems and bespoke databases (training provided). - Strong organisational and prioritisation capabilities. - Proactive, enthusiastic, and flexible approach. - Commercial awareness; experience with upselling or after‑sales desirable. **Required Education & Certifications** - Minimum of GCSE/High School equivalent (or equivalent post‑secondary qualification). - No specific certifications required; on‑the‑job training will be provided.

Gillingham, United kingdom

On site

Junior

19-02-2026

Company Name

Adler & Allan

Job Title

Human Resources Administrator

Job Description

Job Title: Human Resources Administrator Role Summary: Provide comprehensive HR administrative support across the employee lifecycle, delivering first-line guidance and maintaining accurate records to ensure compliance and operational efficiency. Expactations: - Manage high-volume HR shared inbox with professionalism and accuracy. - Adhere to compliance standards and regulatory requirements in HR processes. - Collaborate with cross-functional teams, including payroll, to maintain data integrity. - Adapt to changing priorities while maintaining organizational excellence. Key Responsibilities: - Create and issue employment contracts and new-starter documentation. - Maintain accurate employee records in HR systems (e.g., SelectHR). - Process leaver administration and update payroll for new starters/contractual changes. - Administer absence management, including medical certifications and return-to-work forms. - Support HR initiatives (e.g., employee engagement, policy updates, benefits guidance). - Serve as first point of contact for employee relations queries, escalating complex issues. - Audit HR documentation for compliance and streamline administrative processes. - Administer Criminal Record Check processes and secure record-keeping. Required Skills: - Proven HR administration experience in a high-volume environment. - Proficiency in HR systems (e.g., SelectHR) and Microsoft Office. - Strong written/verbal communication with stakeholders at all levels. - Exceptional attention to detail and organizational capabilities. - Ability to prioritise workload and adapt to dynamic priorities. Required Education & Certifications: - Eligibility to work in the UK. - Relevant HR certification (e.g., CIPD) preferred, not required.

Leeds, United kingdom

Hybrid

23-02-2026