Johns Hopkins University & Medicine - Development and Alumni Relations

About the Company

Johns Hopkins Development and Alumni Relations (DAR) is one of the country’s top academic fundraising and constituent engagement programs. Our mission is to build and sustain enduring relationships that result in philanthropy and advocacy on behalf of Hopkins’ outstanding faculty, clinicians, and students.
Philanthropic support fuels advancements in health and medicine, humanities, social and natural sciences, engineering, international studies, education, business and beyond. You can help us continue to deliver these benefits to the world.

Here, you will meet a vibrant and diverse group of colleagues that believe in collaboration, professional growth, and innovation. You’ll also enjoy comprehensive benefits and unique educational opportunities.
View current openings or join our talent community at https://darcareers.jhu.edu/

Listed Jobs

Company Name

Johns Hopkins University & Medicine - Development and Alumni Relations

Job Title

Salesforce Administrator, Office of Advancement Services

Job Description

**Job Title:** Salesforce Administrator **Role Summary:** Administers, optimizes, and secures Salesforce platforms for advancement operations, ensuring integration of departmental and enterprise-wide systems. Focuses on platform design, configuration, and alignment with Advancement workflows (e.g., fundraising, gift processing). **Expectations:** Lead technical tasks to maintain system efficiency, scalability, and security. Analyze business needs to recommend technology solutions. Ensure compliance with institutional and industry standards. Deliver projects within budget and timelines. **Key Responsibilities:** - Design complex systems solutions for Advancement workflows (prospect management, campaigns, fundraising). - Install, configure, and maintain hardware, software, and infrastructure applications per best practices. - Oversee upgrades, patches, and backups to ensure system stability and data recoverability. - Monitor system performance, troubleshoot issues, and implement security evaluations. - Lead technical teams in analysis, design, and implementation of scalable solutions. - Integrate Salesforce with vendor-managed packages (e.g., UC Innovation’s ascend). **Required Skills:** - Expertise in Salesforce platform administration, configuration, and integration. - Strong understanding of Advancement workflows (annual giving, gift processing, donor management). - Proficiency in technical documentation, system analysis, and project management. - Ability to bridge functional requirements with technical design. - Experience with managed packages, API integration, and data modeling (SQL preferred). - Leadership in guiding teams and collaborating with cross-functional stakeholders. **Required Education & Certifications:** - Bachelor’s degree in computer science, information systems, or related field. - Salesforce Administrator Certification (Salesforce Admin or Advanced Admin preferred). - 3+ years implementing/delivering Salesforce solutions in Advancement or similar contexts. - Experience with enterprise resource planning or donor management systems advantageous.

Baltimore, United states

Hybrid

11-03-2026