- Company Name
- KeolisAmey Metrolink
- Job Title
- Admin & Business Support Apprenticeship Opportunities
- Job Description
-
**Job Title**
Admin & Business Support Apprentice
**Role Summary**
A 18‑month apprenticeship providing on‑the‑job training in administrative and business support within Recruitment and Health & Safety functions. The role involves coordinating recruitment processes, managing applicant data, and supporting safety documentation and reporting while developing core administrative, communication, and digital skills.
**Expectations**
- Achieve a recognised qualification through structured training.
- Complete required on‑the‑job and provider training modules, including core education update.
- Demonstrate professionalism, proactive learning, and a willingness to take on new responsibilities.
- Work reliably within a 37.5‑hour week, including 6 hours of off‑job learning.
**Key Responsibilities**
*Recruitment Support*
- Maintain and update the Applicant Tracking System (ATS).
- Coordinate and schedule assessment days, interviews, and psychometric testing.
- Prepare assessment materials and set up assessment rooms.
- Manage recruitment inbox, respond to queries, and post job adverts.
- Collate interview templates, upload documents to SharePoint, and track recruitment metrics.
- Produce weekly activity reports.
*Health & Safety Support*
- Maintain safety documentation: tramway procedures, Safe Systems of Work, incident reports, risk assessments, and inspections.
- Coordinate controlled documents within the safety management system.
- Prepare agendas, minutes, and materials for Safety Review Meetings, Rule Book Committees, and safety briefings.
- Assist in generating safety trend analysis, KPIs, and monthly dashboards.
- Support safety campaigns, briefings, toolbox talks, Safety Days, and depot tours.
- Maintain data accuracy in incident management systems, competence systems, and digital audit tools.
- Produce routine safety performance reports for Operations, Engineering, HR, and Leadership.
**Required Skills**
- GCSEs (or equivalent) in English Language and Mathematics (Grade 4/C or above).
- Strong written and verbal communication skills.
- Excellent organisational and time‑management abilities.
- Attention to detail and a proactive, solution‑focused mindset.
- Collaborative, adaptable, and comfortable working in a team.
- Basic data reporting and trend analysis understanding.
- Digital confidence: proficient with Microsoft Office (Outlook, Word, Excel); ability to learn new systems.
- Customer‑service awareness and a helpful attitude.
**Required Education & Certifications**
- Minimum: GCSEs (or equivalent) in English Language and Mathematics (Grade 4/C or above).
- Apprenticeship qualification to be earned during the 18‑month programme.
Manchester, United kingdom
On site
18-03-2026