- Company Name
- RedTech Recruitment
- Job Title
- Head of Integrations SaaS/Software
- Job Description
-
**Job Title**
Head of Integrations – SaaS/Software
**Role Summary**
Lead the strategy, architecture, and delivery of integration solutions that connect our SaaS products with external platforms, partners, and internal systems. Drive a high‑performance integration team and collaborate closely with product, engineering, and enterprise‑sales to enable seamless, scalable, and secure data flow for global customers.
**Expectations**
- Own the end‑to‑end integration roadmap and ensure alignment with product vision and business goals.
- Deliver on integration reliability, performance, and security targets while keeping pace with industry best practices.
- Foster a culture of continuous improvement, innovation, and data‑driven decision‑making in the integration domain.
**Key Responsibilities**
1. Define and communicate the integration strategy, including API design standards, middleware selection, and integration patterns.
2. Build and mentor an engineering team that develops, tests, and maintains integrations across SaaS platforms, partner ecosystems, and on‑prem solutions.
3. Manage integration requirements gathering, functional specifications, and release planning in collaboration with product owners and sales.
4. Oversee implementation of secure, scalable, and compliant integration pipelines for data exchange, authentication, and authorization.
5. Implement monitoring, logging, and analytics to ensure 24/7 integration uptime and quick incident response.
6. Evaluate and onboard new integration partners, SDKs, connectors, and tools, negotiating terms and managing vendor relationships.
7. Champion DevOps practices (CI/CD, automated testing, containerization) to accelerate integration delivery cycles.
8. Collaborate with cloud, security, and data governance teams to enforce standards and mitigate risks.
9. Generate and present performance reports to executive leadership, recommending optimizations and investment areas.
**Required Skills**
- Strong leadership and team‑building experience in a fast‑growing SaaS environment.
- Deep expertise in API, web services (REST/GraphQL), and message‑queue technologies (Kafka, RabbitMQ, SQS).
- Proficient in cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, ECS).
- Hands‑on experience with integration patterns: OData, SOAP, event‑driven architecture, ETL, data synchronization.
- Solid understanding of security protocols (OAuth2, OpenID Connect, SAML, JWT) and compliance (GDPR, SOC 2).
- Strong analytical and problem‑solving skills with data‑driven performance tuning.
- Excellent written and verbal communication, with ability to translate technical concepts for non‑technical stakeholders.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
- Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect, or Certified Integration Architecture Professional (CIAP) are desirable).